Mavis Tires & Brakes 400 East Main Street, Wilkesboro, NC 28697

"When I called and inquired about what was going on with my car I spoke with a manager by the name Andrew and he, from the gate almost diagnosed me with what was going on. I took my car by Mavis to get it actually checked out and since I spoke with him I asked for him and not only could I hear his smile through the phone it was on his face. It felt welcoming. I didn't feel like most members of management at places make you feel. I didn't feel like I was interrupting his day instead Andrew was kind and knowledgeable and took me to my vehicle and pointed out what the issue was and educated me on what caused it and what would happen short and long term if I didn't get it corrected. I got service with a smile and not only that I was also given the gift of knowledge and I left there with information I didn't have when I arrived. Andrew showed me, a first time customer of Mavis how prepared and ready the company was. They had every thing I needed on hand and the time to get it done. That's what I call a seamless experience! Managers get there position from recognition and job well done. I'm not sure how much Mavis monitors these reviews or how serious they take them but YOU GUYS GOT A GOOD ONE IN POSITION TO LEAD and I wanted to give him a shout out and s big thank you for the walk through from start to finish. If you have a vehicle that needs any repairs done or just anything that Mavis does, don't take it anywhere else but Mavis! This Mavis should be your first go to! - also, free air for your tires! It's cold and that pressure light will be shinning like Rudolph before you know it! Get you some free air!"

"There was a guy there named Johnny, but he relocated stores. He is amazing! They are so nice at this location. Not everyone is like that. But this one is very good. They did a great job on both my vehicles and didn't waste any of my time. Great place to go highly recommend this Mavis."

"Andrew and his staff are awesome! They worked with me to get my car back on the road. They were fast a efficient at their jobs even though my car wasnt the easiest to fix. Have used them multiple times and always left happy. 10 out of 10 would recommend!"

"They have a free air pump outside their shop, which is very helpful. I have an RV so it required a bit more attention. To make a long story short Andrew, the manager, and Joe, one of the mechanics took the time out to service my RV. They did not have to do that, but they were so generous and helpful. I felt they needed to be commended for their service. I haven’t purchased any tires from their shop so I can’t really comment in that area. But, I will tell you, when I do need tires or brake service, I will make sure that Mavis Tires and Brakes will be the first place where I will shop. Thanks again you guys."

"I’ve been here several times and have had wonderful experiences with both Johnny and Andrew. I came super late one evening for an oil change and they took care of us despite it being so late. We’ve unfortunately had to come for 2 plugs in 2 separate tires (from the dealership, not Mavis) but they plugged them both times and have had no issues. Never once was I pressured to “just buy a new tire.” Always offered pricing, but never pushed. Excellent customer service and everyone is always super friendly. Love this place!"