The Salvation Army Family Store 7979 North Carolina 105, Boone, NC 28607

"This store is always so organized and clean. They’re constantly getting new stuff and a lot of times brand new stuff! The employees are always so friendly and willing to go out of their way to help any customer. Especially the managers. I love this store!"

"This was such a disappointing experience. I had the option to sell these items, but I chose to donate thinking it would help someone in need but not only did Salvation Army cause me angry and disappointed, they also denied someone needy and less fortunate an opportunity to use my furniture and other items. I didn’t know employees can resale donated items how I found today, while shopping at the store Curiosity in Boone today. I found mine to your store donated items for sale for high prices. I asked the Curiosity’s sale associate to who those items belong and found out this lady Macy is reselling donated stuff. How is this possible? I thought I’m helping people in need. Specially this lady Macy gave me such an attitude couple of times. I’m not going to donate to Salvation Army anymore. This is truly disappointing experience!"

"The store itself is a nice thrift store, but the employee Macy had a terrible attitude and treated the customer poorly."

"I frequent this Salvation Army and have enjoyed shopping here in the past, but today I had a pretty uncomfortable experience in the store. I had been shopping around for about 10 minutes or so, and went to put back a shirt that I had been carrying around, of which I decided I didn’t want to buy anymore. I placed the shirt back in the same spot that I had originally found it in, next to a shirt of its same kind, and in the same moment that I placed it back, one of the clerks immediately snatched it from its place and moved it saying “I’ll just put it back myself”. It was just unnecessarily rude and passive aggressive, and I didn’t appreciate how close she got to me in doing this. I went on to leave the store after this happened because it was just made me feel unwelcome, and she went on to tell me to sarcastically tell me to have a nice day. This same clerk has never been particularly friendly in the past, of which is fine by me but this was just uncalled for and makes me want to not return. I have worked retail in the past, and can understand the frustration of when customers put things back in the wrong places, but there’s no need to be condescending about it. It is literally your job to make sure the store is in order- LOL."

"My mom and I are visiting on special trip this weekend. We live about 15 hours away from each other so when we get together we love to thrift in new places. We were thrilled when we found this cute little thrift store just down the road. We found a cart full of stuff we wanted, one of those items included at his adorable pair of 90’s blue heels. I’ve been looking for a pair like this for a while, needless to say I was excited I found them at Salvation Army. When we went to go check out the cashier picked up the shoes to ring them up. She said that they didn’t have a price sticker on them. I though no big deal, we will wait while she figures out what we need to pay but no. Jan said she couldn’t sell them to us. I told her we would wait and even come back later but she wouldn’t budge. “Sorry” she said “We don’t price on Saturday and we are closed tomorrow.” This was so disappointing to hear. We leave town tomorrow. I know Salvation Army doesn’t operate like a regular business but this kind of ridiculous. If shoes are out they should be sold. These are shoes that are donated, I would pay double for them if you could have worked with me. If management sees this, please contact me. I’ll remove this review if we can rectify the situation. I really do want to support your store. Thanks"