Pediatric Cardiology

"Appointment's are nearly impossible. AND PLEASE change the receptionist Donna. Loves to argue when you have to reschedule appointment's due to kids sports. UNREAL. CAN SOMEONE RECOMMEND A DIFFERENT LOCATION. THANKS"

"First I never got to meet the doctors, because the receptionist was very quick to judge and deny me. I’m very disappointed with how she treated me on the phone. I called only twice and she gave me such a hard time. First I called for an appointment for a standard procedure (fetal echocardiogram) and she questioned why and i said because the doctor said it was needed to make sure the baby was ok, she said it wasn't a good enough reason, and had me call my oby-gyn to ask for a real reason i needed to get scheduled. So I checked with my doctor again and called this office again to tell her it was the standard procedure and my doctor said its needed for all pregnancy. She proceeds to deny my request and to tell me my insurance would get rejected, quick to assume and was quick to say on the phone i couldn't afford to pay, not even asking me if i was ok with paying. It was very unprofessional and she was very rude and i was never given a chance to ask questions or told other options but was lectured instead. I can’t recommend this place."

"Called to make an appointment for the first time and the receptionist right off the bat was asking me if I have already met my deductible because they charge like $2500 and she was pretty sure I was going to get that billed. I didn't even gave her my insurance information and she was already preparing me to pay that amount. Good Bye will try a different doctor."

"I have nothing but excellent things to say about ALL the doctors at Pediatric Cardiology. My son has seen Dr. Apfel, Dr. Marans and Dr. Rhee many times for chronic and acute conditions and the care he has received has been outstanding and has possibly saved his life. The doctor are very knowledgeable but also very cautious and consult each other when needed. They care about the whole patient - not just the heart but also try to balance what a child/teen is going through emotionally and trying to accomplish in life while managing health issues. We have been "squeezed in" for many emergencies and believe me it is greatly appreciated when you need it. At times we may have had to wait 30 minutes or so but that seems to be everywhere these days. All of the staff are very polite, caring and attentive and we have always been treated with respect and kindness by everyone. Also the doctors are affiliated with NY Presbyterian and help smooth the transition to that facility if needed. Highly recommend this practice!"

"HORRIBLE - I wish I could give it NO STARS. The receptionists are 100% rude and non-compassionate about your needs. First appointment was an emergency unplanned visit. Since they were "squeezing" me in they could not guarantee how long of a wait. Was given an apt. time of 8:45am and was not seen until almost 9:30am. The follow up apt. was 4 weeks later and I scheduled the first available apt. of the day! I arrived at 8:40am and was not seen until 9:25am after I asked nicely what the issue was. The receptionist rudely responded that there was an Emergency; however, they have taken everyone in that came before and after me. They even took in a FRIEND of theirs who did not even have an apt!!!! So your telling me that my emergency I had to wait 45 minutes, and now I have an apt. but still have to wait over 20 minutes because of someone else. What a ridiculous response, and the receptionists answer was well if you want you can reschedule and came back! COME BACK! I've been here waiting for 45 minutes, why would anyone take off of work again and come here to sit and experience the same exact thing again! STAY AWAY. By the time they took me in my heart rate was through the roof, which caused my babies to be as well (great way to treat a patient who's unborn baby may have a particular heart problem)."