Barry Bachenheimer LCSW ACSW

"During our session spent most of the time answering phone calls and stepping out to the hallway to carry conversations (on my time that I was scheduled for), he did not seem to care, and sent me a bill in the mail to collect his co-pay with no follow-up. There are definitely better therapists out there who actually care about their clients getting better, he's not the one."

"Called to see if they had evening availability is all I did not even see him… he immediately answered the phone rudely. Saying “I’m in the middle of a session right now what’s ur insurance” so made me feel this is a straight to business type of deal not even a care of the real reason for therapy ESPECIALLY if I’m being answered during the middle of a patients therapy session what the hell. And I asked if he was the therapist or a receptionist and he said he’s the therapist so immediate no for me. If he sees this please don’t call me back I know I’d just be another rushed client for a check."

"I’m not one to leave reviews but I feel like if someone is looking for a counselor, reading reviews from different people, is very helpful. With that said, I wanted it to work with Barry but from the beginning I got the feeling that he didn’t care and only cared about insurance $. At my last appt (about two months ago) I thought we were finally getting somewhere when Barry suddenly changed the topic and asked me if I had any fun summer plans. Maybe he didn’t want me to be upset? Well it made me feel worse. He then said he was going away for a few weeks and I haven’t heard from him till today and it wasn’t even for another appt it was to tell me I owe him $. Thankfully I’ve found a new amazing counselor who really cares."

"He’s a nice guy but appears to have over-booked appointments. I also feel he may have too many clients that affect his ability to be completely dedicated to each client during a session. It appears that during each session he’s not completely involved but is already preparing for his next appointment. As with any therapist or doctor it’s who you feel most comfortable with."

"Do NOT waste your time!!! It became clear to us after our experience this counselor only cares about the paycheck and insurance money. Our first session, he only spoke with my husband, spent fifteen minutes taking down insurance info, which my husband could have emailed. At the end of the virtual session, he didn’t make a follow up appointment. We then tried to make another apt but he refused to offer us any time without calling us at the exact moment when he had a cancellation. We then tried again two months later. We experienced the same exact issues. He managed to charge my husbands insurance for the first apt but didn’t save our information. He then spent 15 minutes out of a 45 minute virtual apt asking for insurance info AGAIN. Which AGAIN, could have been emailed!!! At the end of our session he again refused to make us a follow up appointment. He said he was overbooked and just didn’t have the time!??? Like what!?? SO THEN DONT TAKE ON NEW CLIENTS IF YOU CANT MAKE WEEKLY OR BIWEEKLY APTS!!! Literally used us for insurance money AGAIN!!! This has been the most unprofessional and off putting experience I have ever had. As someone who was hesitant to start couples counseling this definitely made an unforgettable impression!"