Blooming Couture Flowers

"Long story short: turn around and leave if you see two guys in the shop. I know nothing about flower and I wanted to make sure my cats are safe. I first asked whether the owner knows which flowers are cat friendly. He said he doesn’t go that far and I need to do my research. So I asked the guy in the back two separate times about the flowers I’m interested in because Im doing my research. On the third time, he said impatiently “don’t ask me again. Just tell me what you want and I will wrap it” I was like this doesn’t make sense because I want my cats to be safe. He went “oh so you want me to tell you all the flowers??” If you were gonna be so rude and impatient, maybe consider some other jobs please."

"Love the fresh look of this store. It is extremely clean and has a great variety.. She does beautiful and artistic arrangements. I got one on my friend's birthday."

"Second Update: 2023 has seen this well-established UWS floral arrangement store get even better, if that were even possible. Frankie has refined his floral artistic arrangements by mixing and matching the freshest flowers and exotics for special occasions. Orchids last for weeks! See today’s amazing arrangement. Anyone contemplating ordering flowers or plants will be fortunate to patronize here. Again, highly recommended. Update: it’s now 2 years later. Stores have closed on the UWS. No more Tumi, Brooks Brothers, and other stores that have vacated. Thankfully, Blooming Couture Flowers is going strong! Franky continues to turn out gorgeous inventive fresh exotic flowers and arrangements which last! Their inventory would have you believe there had never been a pandemic! Orchids, spring flowers, flowering cactus, dried floral arrangements, outdoor flower pots for planting, and more! Franky prepared an outrageously beautiful arrangement for a dinner party just recently that wowed all the guests. My review of two years ago stands: “An Upper West Side gem for incredibly fresh flowers, especially unusual Phalaenopsis Orchids. Family-owned and managed, we have had orchids purchased here that last for months. Highly recommended.”"

"Unfortunately I cannot write a glowing review. I walked into Blooming Couture Flowers today 5/5/22 around 1:45 pm. I was interested in either an orchid or a jade plant. Their orchid assortment is lovely and I saw jade plants semi-hidden on the floor. Inside were three people: one gentleman at a flower table, a woman arguing about pricing and another gentleman. I made eye contact with the gentleman at the flower table. He nodded and continued making an arrangement. The discussion/argument continued with the person in the back and the lady waiving an invoice (or some other yellow paper). I listened to the argument/ discussion about pricing/competitor pricing for at least 5 minutes. Another customer came in behind me and asked if I was waiting. I loudly responded that, “yes, I was waiting and no one had acknowledged my presence.” The gentlemen in the back, being reprimanded by the woman with the invoice, immediately started towards the new customer who was holding a cactus plant from outside. The new customer indicated verbally that I was waiting and had been there first. The gentlemen looked at me and asked what I wanted. I said I was interested in the jade and he dismissively stated it was over there (indicating the floor where I had seen it). In the meantime he took the other customer’s cactus and started wrapping it while answering her inquiry about payment options. I asked him several questions about jade plant care which he answered while taking care of the other customer. The lady with the invoice continued her argument/discussion and the person at the flower table continued with his arrangement. I decided to walk out. While they have a wonderful selection of plants and vibrant flowers with very good pricing, I found their customer service lacking. Had the second customer not entered I doubt I would have been acknowledged. Work on greeting all customers who enter the store. If everyone is busy acknowledge the customer with a greeting and a phrase like , “ we will be with you shortly.” Do not keep a customer waiting for a long period of time without some sort of verbal acknowledgment."

"I am glad to find this shop and I got all my plants for new apartment. Reasonable price, very beautiful planting service with pots! I am very happy with all my plants i got from here :)"