Photo Tech Repair Service

"Amazing service, quick to diagnose the issue and then once quote was paid quick turnaround. I was working with a tight travel schedule over thanksgiving week and they were able to get the repair done within a few days."

"Photo Tech is a 100% reliable company. They are quick to respond and process orders. I have used them more than 20 times to fix my cameras and lenses. So far their performance has been flawless. Jeff Shea"

"I emailed the company, describing my problem, and quickly got an answer back, asking pertinent questions. My answers gave me another quick reply, to which I answered, and their next email let me know that just to replace the bad part would (not including shipping and any additional costs) would cost 6x more than getting a used one he’d found online. He even told me where he saw it! I thanked him profusely and bought that used one! In addition to this company being honest, they’re really here to help!"

"I've been a professional photographer for 30 years and during that time I have had several occasions where my equipment needed repair. I have a local repair service for all my Canon gear, as well as the Canon professional facility as my disposal, but they don't work on Sony cameras. My Sony RX10-IV zoom lens stopped working on the middle of a zoom and the rapid clicking sound coming from the camera is not something you want to hear in the middle of a photo shoot. When I inquired to Sony about the nearest repair facility, they listed Photo Tech as their east coast service center. There's always a bit of nervousness when packing up a camera and shipping it away to a company you've never dealt with before, but these folks were great. I had questions before I sent the gear and Paul was extremely helpful in putting my trepidation to rest. Their return form is extremely easy to fill out while, at the same time, being very thorough in explaining what they will do and what they require. They communicated several times during the process and made me aware of what was happening every step of the way. They make a point of telling you they need no accessories, unless they pertain to the issue, such as batteries; lens hood; neck strap, etc. I never ship a camera or lens without the lens cap, so I did send that along. They did send it back with the repaired camera. The camera was still under warranty, so the repair cost me nothing and they only had it for 4 days before I got it back. I have no idea what they did. But whatever magic their technicians performed on that lens did the trick. It performs flawlessly. I couldn't be happier. (Well, I could be, but I'd have to be twins). 5 Stars doesn't seem to be enough, but that's all I'm allowed. I won't hesitate to deal with them again. On the other hand, I just hope I don't have to."

"After sending my Canon 17mm Tilt/Shift lens to a repair place in Los Angeles, which took 2 months to "repair", I discovered that the lens was still not focusing properly. I reached out to Photo Tech. Paul was amazing!!! After getting back to almost immediately he asked for details and photos of the lens before confirming they could repair it properly. I sent the lens up for a Tuesday delivery by Wednesday morning they sent me photos of test charts showing what was wrong with the lens and what it would cost to repair. By Friday they were shipping the lens back to me. And they even gave me a break on the cost since I had already spent money with the LA repair place. They are the best repair facility I've ever dealt with!!! Thanks Again!!!"