Brooklyn Lifestyle Athletic Club

"I spend good money here for machines to go broken for months before repairs happen. The hours of operation barely work with my schedule. Too many leaks in the ceilings causing the floors to be slippery. The basketball courts used to be opened all day, now it's only certain times of the day and last but least. The boxing ring is non-existent."

"I have been a member of this BKLA since it was called the Paerdegat Atheletic Club, then PACPLex, and now BKLA. After all these years this is the worst this gym has ever been under these new owners. There was a time when this gym had so many people and a culture like no other gym. Everyone was a big family; you could leave your belongings and someone would call u or drop it to you. These new owners came in and destroyed the gym and the culture, they seem book smart but have no practical sense. The locker rooms been closed for years, there is mold in the gym (they put a big carpet to hide the water damge to the floor and nowbits just moldy), water leaks, broken equipments etc. EVERYONE COMPLAINS!! It seems like if you have a complaint they take it as an insult. The gym opens at 8 am to 9 pm on weekdays. At that time people are on their way to work and on the weekends when working people want to sleep in and recover we can even make it to the gym because they closes at 4 pm. 8am to 4pm is ridiculous. We have one working bathroom in the gym area that both male and female use and its always dirty. They only focus on the swim program and after school programs. As far as the gym is concerned its like they are deliberately trying to make it fail. They renovated their office space, they focus on cosmetics and waste money doing unnecessary things like painting the exterior while the inside is falling apart. In winter we have to beg for heat, and in the summer we have to beg for the AC. The way they are opperating this gym im convinced they are trying to make it fail deliberately because it seems every policy they make drives people away. Then its always an issue with someone being wrongful billed, over billed of charged a ridiculous fee like $20 or $25 with this abc system they have. For instance you could be walking in the gym to pay your bill as they are opening the doors and u owe a late chage because ABC charges you when the gym is not even open. The staff there always have an attitude and they replace most of the staff so often because people just leave or they get fired so quick. It seems like a bad working environment and they rearly pay these people on time. Right now i am injured and have to join another gym for better access to the pools because the pool is mostly occupied by their swim program and not availablethe days and time i need it. After all these years it saddens me that i have to leave a place i loved so much. Im tired of complaining so now i am writing this review. Im also aware of some customer that says their reviews were deleted after being posted so I will screen shot this just incase. This gym is dirty, the hours or opperation is ridiculous, everything is defective or broken, or will break soon. We basically stopped complaining because we complain to deaf ears. They only time they take your complaints serious is when you post it online. At this point I would NOT Rreccomend this gym to anyone. I hope to return one day but honestly i dont think these people will ever move in a better direction so with that being said its goodbye for now"

"The gym is amazing with top equipments. It is clean and comfortable for everyone to train and keep fit. They follow the covid-19 protocols. The staff is nice and I have to acknowledge one particular staff member who goes out to her to help the gym goers. This young lady by the name of Zaire Thompson, is pleasant and makes a big difference. I will definitely recommend this place."

"Do not waste your money on the outdoor pool here! I decided to take the kids here because we haven’t been to this pool in a few years. They were very expensive so I was baffled to see the conditions of the pools. Only one pool was open and the water was cloudy and green. You couldn’t step foot in water without tissue, hair, or something else touching you. It was the worse experience I’ve ever had. I left and requested a refund because I was completely dissatisfied. I waited a half hour for someone to speak to another person to approve a refund. The front desk clerks were super supportive and apologetic however they weren’t able to get me my refund and asked me to call them back for a refund. I’ve never in all my years heard of an establishment such as this not being able to provide a refund of the same system they used to take money for the service. I would never return or recommend the outdoor pool."

"First of all when we entered everyone was mean we asked where the pool was they ignored us the. We went to the pool and it was expensive and we thought it was indoor but it wasn’t then when we got outside all the nice pools were only for rent like a pool with 2 slides and 2 kid pools then the lifeguard were on there phones then they had a umbrella that feel in the pool and almost hit us and the pool was full of bugs-leafs-bandages-and more bugs were everywhere worst experience every at a pool"