The Monarch 100-120 Schindler Court, East Rutherford, NJ 07073

"My boyfriend and I moved into our apartment at the Monarch on December 29th 2023 and we already have so many good things to say about our experience. I am someone who reads reviews, and prior to our visit, I had read about 200 reviews about the Monarch, most of which were very good, yet they do not do it justice. I can’t say enough about the professionalism that Myra Acosta, the property assistant manager, has displayed throughout our interactions. She’s been promptly responsive to my calls and emails, making for a very smooth moving experience. Myra definitely went above and beyond in her prompt response and accommodation regarding a parking spot, something my boyfriend and I are very appreciative about. Kamil is also very professional. He provided us with the keys and a quick inspection of our apartment on our first day. He made a note of a blind needing replacing, which I came home to find replaced the next working day. The concierge are always courteous, friendly and helpful They work hard to accommodate. On one occasion where one of my packages was delivered prior to my move-in date, the concierge on site reached out by phone the person who had signed, to help locate the package. We are extremely happy in our short time of living at the Monarch. The property, and especially the staff, by far have exceeded our expectations."

"I don’t know how they have 4 stars. Even me putting 1 star is a lot. We lived there for 20 months and I regret. Very bad management the elevators 9/10 don’t work. Also, it’s a ripoff when you want to leave, they will find very small details that can be fixed and will take your security deposit. Everything is limited to use by us , and we weren’t allowed to bring guests to the pool or the lounge or even to sit with your guests in the terrace. However, if the neighbors were loud they can’t do anything for you. The washer machine and dryer always had a problem. It’s very hard for your guests to come visit you they have to go through the gate and get a pass and go to the other building to get to your building if the elevator wasn’t working. I won’t recommend it at all save your money for something better and no headache"

"Living at the Monarch the last 8 years has been such a great experience for the kids and I. The staff has changed over the years, some better than others, however right now they have the best team! They make sure the residents have a lot of community building events, which is great. Ronnie at the front desk is the very best! Always super helpful!"

"In our endeavor to transition from NY to NJ, my wife and I scoped out numerous communities, yet The Monarch distinctly stood out. While all the places shared similarities in terms of amenities and space, each with its own ups and downs, it was The Monarch that really caught our eye, thanks to our leasing agent Ian. Coming from a sales background myself, I could see Ian was a stellar salesperson, and I mean that as a high compliment. Throughout the tour, he exhibited a perfect blend of professionalism and attentiveness that made us feel truly heard. He always made sure he was facing us while talking, showing that he was really listening to what we were saying. He provided us with great options based on what he picked up from our conversation. His suggestions were so on point that we found ourselves stuck between two fantastic apartments. When we initially settled on one apartment but later fancied another, Ian made the switch hassle-free. He also helped us navigate through pricing and move-in dates, making the transition smoother. We know moving isn’t a walk in the park and there’s bound to be a hiccup or two, which we did encounter. But even then, Ian remained professional and seemed to be doing his best to make things easy for us. We could have settled for any of the communities we visited across NJ and we would've been okay, but it was Ian’s outstanding service at The Monarch that sealed the deal for us. The moving process is indeed a stressful ordeal, and having someone like Ian who’s got his act together really helps in easing the anxiety. Big thanks to Ian!"

"Do not apply here I applied for this apartment 3 weeks ago and till now they declined me for an unknown letter that was not send from me and “too many discrepancies” mind you know moving from Florida. Could have been applying for apartments much more comfortable but instead gave them the benefit of the doubt since I have spoken to 3 different people. I had been in communication with Ian for 2 weeks in regards to everything that was needed and out of no where Jessica whom I’ve never spoke was not trying to even listen to me. Definitely feel like I was denied the apartment because I was a single mom with two small kids. I don’t think I fit in their profile Extremely unprofessional"