AFC Urgent Care Paramus

"We came around 45 minutes before they closed and the waiting room started to crowd with about 5 other people, so we ended up being there almost 30 minutes after they closed. So, I would u derstand why the workers would be a little annoyed to stay late, but 3/4 of the workers I interacted with were very rude. Was told to give a urine sample by the doctor so I followed him out only for him to walk away and I had to go to the desk to ask where to do it. The doctor was rude to me and I could tell he wanted to leave. When we left they locked the doors which made sense we were there after their closing times, so my mom went to ask someone to unlock it and verbalized she needed help (the walls are paper thin) this one worker came out before we could properly ask, bumped into my mom without saying anything, unlocked the door and bumped into her again. Very rude people at this facility."

"I don't normally leave reviews, but my recent experience at this urgent care warranted this review to give others an idea of what to expect before they make the decision to take the trip here. This urgent care of Paramus needs to more efficient in the time it takes to see patients. I was waiting for almost 2 hours to get routine COVID testing and a doctor's note. I understand a wait time if the facility is busy with lots of patients especially during this time of year. However, as there was only 1 other person in the waiting room, anyone would expect to be seen within the hour at most. Unfortunately, that wasn't the case."

"Very good experience. I was in and out w/in 30 min. The Dr was in w/in 1 min. and everyone was attentive, professional and comforting, which is important when you're feeling so bad. My husband was there yesterday and was also very pleased w the Dr and care he received. Keep up the great work. This is our go-to when sick."

"The young man who answered the phone was helpful and attentive, went over and above what I expected. This was a televisit with a doctor so it's a different experience but it was positive. The whole experience lacked any of the aggravation I was dreading! Definitely recommend."

"We use AFC Urgent care for the whole family. I like that they honor appointments and everyone is so nice. Susan, at the reception desk, went above and beyond to help me when I came in with my sick child."