Valley Medical Group - Primary & Walk-In Care, Wayne

"I had taken a TB shot on friday and I had to come back on monday for results. I was late, by my mistakes I went to the wrong valley medical group and they told me they could not help me and it must be at the proper location. I was told that my appointment needed to be rescheduled for next friday. I just got my results and it took less than 1 minute to check my arm and finish my results. All the nurses are lazy idiots for not taking me the first time and wasting my time. This company is pathetic, should go down the drain."

"Terrible experience, had a cut on my foot due to a grinder accident, on the phone they said they would look at it and have ability to provide emergency treatment and stitch it if necessary, then when I got there they did not even bother to look at it, wasted my time and told me to go to an emergency room at a hospital! What is this place anyway??? Uninformed staff gives conflicting information, they should change their name to “no-care”. Went to CityMD, got the proper treatment with pleasant staff and nurses, they are in Hamburg Tpk, save yourself the hassle and go to CityMD."

"Waited over an HOUR for an online telehealth appointment. When the dr finally logged in she was rushed and rude. Dismissed my symptoms and acted like I was wasting her time. Never again will I use this practice or any dr in it. Very mismanaged"

"Used to be great. Now all the good staff and doctors are gone. Heartless without empathy and send people away with no aid or assistance billing you the whole way. Long story short I am a patient with disabilties, I scheduled an appointment (no I was not a walk in) hauled myself over there in extreme pain only to be refused to be seen. I went home still ill and now in even more pain. I had to schedule a teledoc with another doctor instead of the in-person location closest to me because the doctor really wanted a half day. All I required was some antibotics, it was a 5-10 minute telehealth, so I recommend that instead."

"Love this medical group! Very friendly, on time with appointments and very thorough! I'd go here before my doctor's from now on. Saw Daniel Arthur, he was very sweet, professional and took his time with me."