West End Wine & Spirits
33 West End Avenue, Manhattan, New York 10023
Hours open
Monday:
11:00 AM - 10:00 PM
Tuesday:
11:00 AM - 10:00 PM
Wednesday:
11:00 AM - 10:00 PM
Thursday:
11:00 AM - 10:00 PM
Friday:
11:00 AM - 10:00 PM
Saturday:
11:00 AM - 10:00 PM
Sunday:
12:00 PM - 9:00 PM
Photos
Location & Phone number
33 West End Ave, New York, NY 10023, United States
About the Business
West End Wine & Spirits is a premier liquor store located in the heart of New York City. Situated at 33 West End Avenue, this establishment offers a wide selection of wines, spirits, and beers from around the world. Whether you're looking for a rare vintage or a popular brand, you'll find it here. The knowledgeable staff are always on hand to help you choose the perfect bottle for any occasion. With its convenient location and extensive inventory, West End Wine & Spirits is the go-to destination for all your beverage needs.
Reviews
"The store was very clean...the sales men were helpful but their prices are toooooooo much. Not sure if i'll go back there."
"Prices are high but great customer service"
"Save yourself the trouble and visit a different store. There are many choices. This is a terrible store. Spoiled merchandise that is overpriced. Aggressive staff with no familiarity with return policy. Avoid at all costs and save yourself the hassle."
"DO NOT SHOP HERE!! They sell moldy wine!! I opened a $20 bottle immediately after purchase and the inside of the cork had mold all over it. So, I went back to the store, figuring it would be a quick exchange or refund, and I could get back on my merry way. However, a man who identified himself only as the “manager” changed all of that. He flat out refused to consider any idea that the cork was moldy, any sort of exchange or refund. I even showed the cork to another customer in front of the manager, as a sanity check, and the other customer agreed the “white fuzz” over the inside of the cork was mold. Instead, the “manager” was extremely rude. He continued to try to gaslight me into thinking it is “normal” for wine corks to have white fuzz on the inside and then proceeded to ask me why I opened it if it was moldy (which, of course, I wouldn’t have known because it was on the INSIDE of the cork and wine bottles are opaque). Anyways, I ended up thanking him for his time and telling him I would no longer shop here. Please BEWARE because (1) you could be buying moldy wine and (2) if you do, or have any other issues, do not expect any refund or exchange. If you are the owner of this business, please consider adjusting your staff and business policies because you are losing business. Instead of exchanging a $20 bottle of wine, you have now lost my $100’s of business every quarter!"
"Terrible selection. That’s only where the problems begin. I, a 22 year old with a real drivers license walk in and the man asks to see a photo of my passport. Who has a photo of their passport????? He then threatened to call his brother who is with “his friend who is a police officer” which when I prompted him to do so, he said that he forgot the number. I was only trying to buy a bottle of wine for me and my friends to enjoy but this store was very rude and they do not deserve any business."
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