BronxCare Hospital Center CPEP (Comprehensive Psychiatric Emergency Program)

"They don’t care about the family"

"I want to thank Sherisse Thompson. She is very straight-forward and gets right to the point; she doesn’t take shortcuts and is very responsive and informative."

"I was hospitalized here because I wanted therapy and a safe space. So very quickly I was sectioned off as a psych patient. Thats fine, what was not fine was all the negligence, lack of respect, lack of compassion and trauma I went through being in the psych er “rehabilitation program”. Consider me not rehabilitated but traumatized."

"My sister was taken by the ambulance to this facility we couldn’t get to her until 5 days after our family keep calling for any update no one return our call, we are a large family 3 brothers and 6 sisters this was our baby sister 51 years old. When we finally get to her she was in ICU having lung failure along with pneumonia they incubate her all we keep hearing is how bad she is doing.There were many doctors , looks like training season hardly making eye contact I guess they don’t have answers, my sister ended up dying with in 15days of blood infection, some one mentioned grave yard I agree, this is the worst hospital I ever visited they kill people, if anyone is reading this please take heed, we didn’t know the ambulance would bring our sister to this hell , my mother told the ambulance to take her to montifiore which is close to our neighborhood my mother have gone there numerous times instead my sister was taken to hell and no one was talking to us … the lost of our sister is devastating to our family."

"If I could give 0 stars I would. This is a cemetery with people alive. They don’t care about the patients. They are rude, inpatient they don’t care about people who suffers mental health my sister and my brother both were hospitalized and came out worse than how they went in incredible."