Brooklyn Space Modern Furniture

"I purchased a couch in 2021. A year later the bottom of the couch completely fell out. I was sitting on it watching tv and it made a noise and dropped beneath me. They sent someone to repair and he said it didn’t have the proper bolts. He fixed it and exactly a year later the same thing happened again. I sent in an email and photos and have not received a response. I have never had a couch do something like this. I’m disappointed in quality and service."

"I needed a sofa and wanted to try something local. Found out about Brooklyn Space from a friend. I ordered my sofa on Monday night and it was delivered on Thursday in NYC. One of the legs got scraped in delivery so they sent somebody to replace the leg. Excellent customer service all around. The buttons on my tufted sofa are a little loose so clothing gets caught on them. Brooklyn Space sent a repair man to tighten the buttons, however the repair man recommended not tightening them because it would look weird with the fabric. If you are considering a tufted sofa, I would recommend visiting the showroom first to confirm it's not a broader issue with their tufted products (unfortunately the show room was closed when I ordered). My friend has a non-tufted sofa and had no issues. Overall, I love my new sofa and I'm happy that I found out about Brooklyn Space."

"Brooklyn Space was so professional and reliable! It was a pleasure to meet David and I love having a one-of-a-kind, quality piece of furniture in my home!"

"We absolutely love our credenza and sofa. Our delivery was more complicated than most and they made it happen!"

"Updated review: Great couches but tricky delivery/ordering experience: We were really sold on the quality of the couch plus the quick delivery time. Unfortunately, about half-way through the designated delivery time, we were told our couch color was out of stock. They gave us the option of choosing another color (which we did in the end) or waiting 3 weeks for delivery. This was pretty disappointing… the couch arrived by the end of the day and installation was pretty quick and smooth. They offered a partial refund, which ended up being only $75 ($1800 couch with $100 delivery fees). We are happy and grateful for the couch but the delivery experience was not so great. Previous review: Great showroom with super friendly, helpful staff! Beatrice was great and helped us find our dream couch! So excited for the quick delivery next week."