Quest Diagnostics Wayne 2

"I'd like to begin with saying that I am only giving this place 1 star because of the lovely, helpful lady who helped me two times. If not for her, I'd want to give 0! I went to get a redo of my blood test, because I was given the wrong instructions in reference to fasting (from some other group). The day before, I had my blood taken with no issues. On the day of the redo, I was taken in by some woman who asked me why I was there, and I explained to her everything above. I handed her a new script. She began flipping out and questioning me about what exactly I was there for, despite me explaining it in a calm fashion. This went on back and forth for a while, and I just sat there listening to her berate me, telling me how I don't know anything and that she doesn't "know what to do with me". Extremely disgusting and rude of a person. I was then told to go back into the waiting room, and I sat out there while she loudly talked more bad about me to another coworker behind the door. Later on when I was getting the redo done by the original person who helped me, she came in, yelling at me AGAIN, and claiming that she wasn't rude to me at full volume! The other woman was flabbergasted herself. This employee even refused to give her full name, just her first. She had to get asked it by someone else. What a joke. People should not be spoken to with what I received today at this location. That particular staff member needs to reconsider her decisions, because this is certainly not an environment she belongs in. Shout-out to the other staff member who overseers everyone else, she is not the problem at all."

"Always a good experience here. Today I saw Wendy and she was kind, prompt and efficient."

"Not a good experience. I was a walk-in. Signed in using their kiosk.Waiting for almost an hour in their tiny waiting room. Just before closing someone comes out and said "are you being helped". I said no I've signed in with the kiosk I'm waiting. "You are John? We came out calling for you but you did not answer" I told her that's not possible. This is such a small room I've been sitting here all the time and never left. She told me I must sign back in again. I walked."

"After both signing in via text, and In person getting a “3 minute wait time” , finally after 30 minutes someone came out only to tell me I needed a mask… and say ooops I must’ve missed your name… I waited another 10 minutes then left. This was to pee in a cup. Total unprofessional hacks . Wouldn’t trust them with anything after that. Labcorp it is."

"I was in and out in 10 minutes. I came on a saturday morning for fasting bloodwork. The girls here are very quick. I highly recommend making an appointment rather than walking in. The office is located on the front right side of the building. Free surface parking available. The bathroom and waiting rooms and other rooms are clean. They DO NOT do drug tests here and the lady was not helpful in telling me which location did it while i walked in here on my lunch break"