AAA Northfield 901 Tilton Road, Northfield, NJ 08225

"We are working with Julie and very satisfied with our service and coverage. We were able to bundle home and auto for great savings. Thank you!"

"Awesome way to spend the evening. Even if you don't see the show it's a great dining experience"

"Great service! Love the AAA experience. Worth the membership."

"Gave one star only because I had to. Walked in on 10/30/23 at 1:00pm. Have been AAA member for a number of years. Have received correspondence and read in their magazine about their travel services. So, needed a ticket. Had all flight information. After walking in, was informed it would be at least a half hour to a one hour wait as they only had one travel agent working. After waiting for 35 minutes, asked if I would be better off just coming back at their opening on 10/31/23. Was told that only one agent would be available, but not until 10:00am, as their two other agents were off. Meanwhile, the one agent Judy and the front desk woman then got into a long winded conversation about who was off on Tuesday or Wednesday. I walked out, drove four minutes to Boscov’s travel agency and had my ticket in twenty minutes. Just have to wonder where is the management?? This time of year with the upcoming holidays with no staff, no excuse. Prior to my leaving, Judy made it very clear that if I came back, she had customers coming in at 11am. Do yourself a favor, go see Joey at Boscov travel. Much more pleasant, no drama, and you will get your ticket quick!"

"I’ve contacted this location before, both via phone and in person, and have never had a negative experience. However, my phone correspondence today with Judy was the worst ever. She was rude, kept talking over me and spoke to me like I was a child. When I asked to speak with someone else she said no one else was available to help me. And when I requested her manager’s name and extension, she proceeded to tell me that the manager was out of the office and wouldn’t be back until next week. After asking for it again, she gave me the main number and said she didn’t know her manager’s extension, which I find very hard to believe. She finally gave me the direct number after I told her to transfer me to someone who would be able to get me the number. I have recommended AAA to friends in the past, but after this experience I would not recommend this office to anyone; especially if they have to deal with Judy."