Sam Edelman

"This is the forthe time I’ve called! Finally someone picked up! But to my dismay, the store manager Kate didn’t want to help. Today she’s told me “I told you before, I don’t know anything about the collection and that I need to go to the website” what’s the point of having staff if known won knows anything, and known won wants to help. It’s known wounder why all the stores have closed downn. After here earring that Sam and Libby won a Lifetime achievement award, I wanted to sho my support by buying my favorite shoe for over twentie years, The FELICTY ballet flatt . Based on my conversation today, I don’t knownn if eye can support any further"

"Kayla was fantastic! Really appreciated her expertise and kindness."

"Update on 4/29. The store is def more than rude. They are racist. I am asian and walked into store. They never greeted me and provided any help. They chitchated with each other. Later when two whites walked in. They smiled and greeted and offered help multiple times. It is very awful experience seeing staff like them. ---------------------------- The service is very rude. The staff treated asian very rude. The staff is a young african American lady with dreadlocks. She smiled to other customers and gave me a rude face. I wanted to buy a pair of sandals and i found one but due to the rudebess I did not end up buying it. If there is 0 star in review, i Will give 0 Star to this store and staff"

"Came here to exchange my online order. Initially they did not have the shoes i needed in store (despite the website indicating they did), but the staff was helpful and advised me on sizing and took care of the exchange in mail. Seamless process which i was very happy about. Thanks Jordy, and the lady with the dreadlocks!"

"I wanted to take the time out, and share my experience at the store last night. Sales associate Juan was very knowledgeable, professional, and patient. Not pushy, and knew exactly what I was looking for. Thanks for a great in-store experience!"