Stellar Hardware & Bath

"After failed attempts of locating what I figured was a simple plumbing part, calling lots of well known places in Brooklyn and Manhattan (including the well stocked NY Replacement parts - who said they wouldn't have anything close to what I needed,) I called Stellar Hardware and Bath looking for that special washer for a commercial bath faucet - I needed it to complete a commercial job I had in midtown. After describing it on the phone, Edison mentioned that he didn't think he had it, but said if I send him a photo of it to his email and my number, he will look into it. Well 15 minutes later, Edison called me and said he's pretty sure he has the parts I need and to "just pull up in front of the place" and call him when I'm there, which I did 10 minutes later. Not only did Edison of Stellar hardware and bath come out to my car, but he gave me a handful of parts that would work. After offering to pay, he refused any money and said "no charge". Wow, just what I needed after just about giving up on this part so I could finish a job for my customer. As far as Bath parts, I know they mostly sell bath fixtures, in addition to basic hardware, but they managed to go out of their league to satisfy a customer. The only cons of this place is that it's hard to find a place to park in that part of Manhattan, but a remedy was figured out for that too. Thanks Edison, you made my day!"

"I did three separate online orders from them. Their customer service was great - answered my questions on what to expect around delivery promptly and transparently when there were small delays. Items arrived in good condition. Would order from Stellar Hardware again!"

"Open til 5 pm, not 5 am. Update your hours on Google Maps and stop wasting everyone’s time"

"The actual office is overpriced and gaudy. I went in for kitchen fixtures and then the owner starts flirting with me in the most inappropriate manner, made me feel very uncomfortable. The other employees seemed decent but after that interaction I felt like it was a sleazy environment. Stay away you’re better off at lowes."

"Stellar Hardware & Bath provided the best customer service and was so patient while sharing their knowledge with us. Our home is blessed with their top of the line products and services."