Lina Nails Inc 1885 East Main Street, Mohegan Lake, NY 10547

"I have given this place several tries and today will be my last. The customer service is by far the worst in the area. Kenny and Kyle are the worst. I tried to describe to Kyle how I wanted my nails and how they were done before and he acted like a 15 year old teenager. In addition he had me go wash my hands, and when I went to sit back down ( because they usually put lotion and give a small hand massage) he yells YOUR DONE! With a go away hand gesture. This place is not worth a single cent! Lina is ok, but the operation and customer service is mediocre. Scratch this place off the list because I can not emphasize enough how much it SUCKS!"

"The way lina runs her nail salon is extremely unprofessional. I booked an appointment online with Lina online two week ahead of time. An hour before the scheduled appointment, I received a call from Lina telling me she is not taking new clients and I would need to go to Kenny for my acrylic set. I specifically scheduled with Lina because of the terrible work of the other nail techs in the shop, especially Kenny. There is no reason I should’ve been contacted less than an hour before the appointment to tell me they had switched my nail tech."

"Friendly place but no good for SNS same day they were all Brocken and it was very painful the way he filed. Kenny did my nails. The door says closes at 6 they were gone by 530."

"I had an appointment with Savina for 12:30. I got there at 12:20 because I thought if I was there early then she would take me early. I waited till 1:10 and finally had enough of the wait since Savina was taking a long time on this client before me. I decided to go with whoever was available and it was Kenny. Worst choice I made, I should have left. Kenny cared more about his phone than my actual nails. He did my nails horrible! How can you let a person leave the salon with nails like those! He didn't even do my cuticles nor actually clean my real nails. I wish I could give zero stars."

"I was a walk-in. There were 6 techs, only 1 (Lina)had a customer. I think they throw the new clients to worse tech. The male tech did my nails…as soon as I sat down told him what I wanted, (short almond shaped c curve) asked if they pinched nails to create C-curve. He said yes. First red flag—no cuticle care and he put tips that were too small for my nail bed. Then he starts to apply acrylic and isn’t putting pinchers like I asked. After the second nail, I asked again about the pinching the nails. He’s clearly not understanding what I’m asking, seems annoyed. So I turned to tech next to him to translate. She’s talking to him and to the salon owner. She then tells me they don’t do that there. This is so unprofessional, if your employee cannot understand or communicate with customers why wouldn’t you facilitate and translate initially to make it very clear for both parties what is expected?!?!!!!!! So after accepting the fact that I won’t be walking out with what I wanted…the work wasn’t even good. 5 nails were crooked which I pointed out, he filed and filed and filed to try and fix but no they still look off. He also cut my pinky finger with the aggressive filing after I asked to correct nails. This is sad and disappointing. I’m sure this man has been a tech for a few years and his lack of interest in the profession shows in his work. Where are the people that take pride in their work? Not at this salon….. 6 days later nails are already lifting and look Horrible!! Save your money don’t go here"