Andujar Auto Care

"On November 11, 2023, as I was driving my vehicle, the check engine light came on and I heard a squealing sound, which I assumed was some sort of belt; and the engine revved whenever I used the brake or put the car in park. At 10:23AM, I called Andujar Auto Care, located at 127 North New Road, Pleasantville, New Jersey for service, as he was my current mechanic and performed several services, from oil changes and flushes on my vehicle. At 11:30AM, when I arrived, I asked Mr. Andujar if the timing belt was the issue with the vehicle because I knew that this needed to be repaired soon as he advised me of this in the past. Mr. Andujar said the issue was not the timing belt at that time, however he needed additional time to check my vehicle. I sat in his office for approximately an hour, and then Mr. Andujar said the vehicle would cost $1,200.00 to repair. I asked what he planned to repair and he indicated that I never had the car serviced and he needed to perform further testing. He said he could get my vehicle in running condition for $600.00 and asked me to leave it with him. I took a taxi ($10.00) to my mother’s home and waited four hours for a call. Mr. Andujar called me and said the car was repaired and I took a taxi ($10.00) back to his place of business. Upon return, the car performed the same and the check engine light was still illuminated. Mr. Andujar provided me an invoice (Exhibit A), which detailed what he repaired. I complained that the car was still squealing and jerking and inquired what he repaired that costed $600.00. Mr. Andujar said he needed more time to look at the car and instructed me to bring the car back to him on the following Monday, November 13, 2023. Mr. Andujar indicated that it was a Saturday and he could not get additional parts due to the late hour. On Monday, November 13, 2023, I called off of work ($189.84 in lost wages) and returned my car to Mr. Andujar at 9:00AM. I took another taxi ($10.00) to my mother’s home to wait for him to contact me. Mr. Andujar called me and said my vehicle was finished. Upon returning to his location via taxi ($10.00), I noticed that the car still performed the same. At this point, Mr. Andujar said the timing belt needed repair and it would be an additional cost. I informed Mr. Andujar that I worked an hour from my home and was concerned that I would have issues on my commute. Mr. Andujar said repeatedly, “the car is good, Mami, the car does not want to stop for you.” I asked him several times if he was certain of this and he confirmed. I left the premises."

"Nelson is the best mechanic around! Fast friendly and fair prices!!! Thanks for the great job you did on my car today"

"I’ve been coming to ANDUJAR AUTO CARE SINCE 2017 & since then I’ve been one of the most loyal customers and now I live 45 minutes away and I still come to this shop for every thing I need , they help me when I’m low on cash , they give me good deals . . they take care of my car !!! A BIG THANK YOU TO THE STAFF AND OWNER OF ANDUJAR AUTO CARE !!!!!"

"Definitely would not recommend this mechanic. Had to get their mechanical work fixed multiple times by other mechanics due to them being money hungry. And when originally asking them to fix the problem they claimed to have no records of any transactions or work done to ANY cars within the past few years. Mechanic was nasty after being asked to fix the bad work he done just to get paid."

"Great employees very satisfied with the work done on my car. I was short on some cash and they helped me and worked a deal out with me thank you guys I definitely recommend this place if you need your car worked on come here you wont be disappointed.!!"