D'Jackie Beauty Salon & Spa

"My girls always take care if me n my mom"

"Please don’t go here. I can’t believe people this bad at hair are licensed. I came here hoping to find my new go-to hair salon close to my new home since I moved. I have a sugar cookie toned blonde and came in for a root touch up. The women who did my hair is named Jessica. The first red flag was when I politely asked her what toner she was using on me and what level peroxide she was doing she sarcastically responded to me something like, “You never ask a hairdresser that! That’s like asking a chef what his secret ingredient is!” She made me feel horrible for asking. In what world is she living in? I can literally go to any top celebrity hair colorists account on Instagram and they will GIVE OUT THAT INFORMATION FOR FREE. The whole recipe at that, PLEASE! I have been blonde and getting my hair processed in salons for over 10 years and I have never been told I can’t know what is being put on my hair! Completely insane. Second red flag was I saw she was painting the bleach directly into my scalp. Anyone with experience doing blonde knows you can’t put the bleach on the scalp right away. You must leave that until the end.10 mins in I started feeling a strong burning sensation. I expressed this to her and she said it was normal that it’s going to feel that way. I told her it was not normal but I gave her the benefit of doubt and hoped the burning would soon go away. It only grew more intense to a point I could no longer take it. I started crying because it hurt so bad I felt like I was going to pass out from the pain. About 10 mins later I told her she needed to rinse it off because I couldn’t take it anymore. I could tell she knew she did something wrong. I could see it all over her face. At that moment when I needed her to rinse the bleach out there was another client getting her hair washed. There was only one working sink and it was being used already. I began to get extremely upset because the client getting her hair washed was so clueless to what was happening to me and said “not to rush her wash”… Jessica did not care to advocate for me until I began to cry harder then she finally told the client “You do not have chemicals in your head you need to let me wash this girls head” The women washing the clients hair finally got the towel for her and got her out the sink. I couldn’t believe I was really going through this. So the bleach got washed out of my hair and I was left with orange brassy roots. My scalp was so sore sensitive and pink. She assured me that with the toner she was going to put it would look much better and match the rest of my hair. I sat through the toner process even though I was in so much pain because I wanted my hair to look better. When she finished styling my hair I looked in the mirror hoping to see a big difference. I was so disappointed. My roots were still orange and brassy and a completely different color than the rest of my hair. I hated it so bad. I then expressed to her my feelings. I told her how I did not like the color and how my scalp is in so much pain. She tried to defend herself by saying it was my fault I didn’t get the right color because I told her to rinse it off too soon and that there was no burns or redness on my scalp. Implying that I was lying about the burning I was feeling. I told her I have never experienced this in all my years getting my hair bleached. I asked her if she could please give me a discounted price for what I went through and she said there’s no way she can do that. Looking back, I really shouldn’t have paid a dime for the service. I can’t believe I kept my calm and didn’t wreck that whole salon up. This women really charged me $250 for this nightmare. She didn’t even use Olaplex on me or anything of the sort for her to have the excuse to charge me this much. I suffered 3rd degree burns all over my scalp. I had huge sores all over my head for months after that looked like hotspots that dogs get. 4 months later, although I cut my hair there is still so much damage. I wish I would have took pictures and took her to court."

"After washing my hair my head was very sore and tender. I asked for a leave in condition, they applied something in a black bottle and it definitely had a side affect. I went back asking for the ingredients and the lady stated they don't mix chemicals but would not let me see the product. My curls are damaged, and my texture is very dry from heat damage. Good luck."

"Love this place. Ladies are friendly and very professional. They are Spanish speakers so heads up when coming in for service. They just added a barber and a nail tech. Might have a wifey and hubby hair cut soon :)"

"This place is interesting to say the least. No price list for styles. Only understand Spanish. If you’re not Spanish, too bad for you. Another customer has to translate for me. Also I believe they charged me way too much for my hairstyle of just washing, roller set and blow comparing to other places I have been with better services and prices."