Mountain View Auto of Ridgewood 246 South Broad Street, Ridgewood, NJ 07450

"Staff is professional, knowledgeable and kind. Everyone I met has outstanding customer service skills."

"Horrible customer service! Everyone is beyond rude, I dropped my car off for a windshield repair and 2 dents from a storm and it took over three weeks for it be complete and as patient as someone can be, there was No updates during the services, nobody calls or answers and once you do get a response all they say is “ we’re working on it” once I went to pick up my car. I was told it would be detailed …. yet my car was covered in paint dust and the interior looked worse then when I brought it in. I would not recommend this or trust this place with your vehicle!!!! This was my first car purchase and I was really upset with the turnout, customer service and lack of care with this entire auto shop"

"Brought my car in for a for an estimate for an insurance claim. He looked at the damage for 30 sec and proceeded to call me a liar and tell me the accident didn’t happen that way. Very unprofessional; brought the car to another shop and had it fixed no questions asked."

"The Shop manager( I didn’t catch his name), Amy and Carlos were all amazing. They turned my car around in a timely manner. Communicated with me throughout the entire process and were extremely pleasant and professional throughout. My car was even cleaned after repair, which was fantastic! will be returning for any future car needs."

"They were amazing. Good customer service. My car was in an accident and it looks like a brand new car. They documented all the repairs that were done and give to you in a folder. Plus before you leave they come out and show you everything that was done. I highly recommend them."