Chris Ridge Services 217 Park Avenue, Rutherford, NJ 07070

"Typical mechanic we’re they think females don’t know anything! Overall very poor customer service and service. I took my car here after it died and they told me “I left a light on” and that my car is fine. I insisted that this was incorrect and that I know my car, and something isn’t right. After charging me $200 to charge my battery they sent me on their way. One month later, after my car continued to start slow and have problems my car dies at the gas station. I called them the next day, and they said they couldn’t get me in till after the holidays, but if I was to go get it looked at, and it resulted that it was their fault, they would take care of it. Turns out that my battery was bad, which resulted in my car ding multiple times. When I spoke to the manager he told me he would not be doing anything to compensate me for my troubles, was very short, and didn’t apologize. Overall the worst customer service. Claims he didn’t make a mistake when I have proof that he did."

"My car broke down over the weekend. I looked up nearby mechanics that were AAA certified and I chose this location. The gentleman that took my car in was very courteous, knowledgeable and answered all my questions. The next day he called me with the issue, the work and parts that were needed along with an estimate on the cost. I had my car fixed and ready in a few hours. I look forward to returning with any additional repairs I might need and will reccomend Chris Ridge to my friends."

"The staff are all so helpful. The owner is also very helpful and the pricing is very affordable. I always take my car to Chris. Small town shop that offers great service, fair pricing and very nice people! As a woman with zero knowledge of cars, I always feel comfortable at Chris’s. They are honest and do a great job!"

"I brought my vehicle in on November 3rd, complaining of a noise in the front end and an intermittent message on my DIC stating service power steering. I was told it was a wheel bearing for the noise and a leaking rack for the power steering. I agreed to have the work done. On 11/8, I paid the bill and started my car to be met with the same power steering message. I drove the car, and the steering was still not correct. They kept the car for a day, and the next day, I was told that a module for the power steering needed to be programed by cadillac. I begrudgingly took the car. The next day, while driving, all my dash lights came on about traction control, stabilitrak, and ABS. At this point, I called back and was told to bring it in but I had a bad taste about the situation and needed seek out another opinion. It turns out that the module for power steering isn't putting out the correct voltage,(nothing about it being programmed) a bad alternator is the culprit. I can't help but think that if this was diagnosed properly, the rack and pinion wouldn't have been changed."

"Chris and Chris bailed me out today! Quick, great communication, reasonably priced. Got me back on the road in only a couple hours. Highly impressed and strongly recommend."