Pristine Auto Spa & Service Center 2122 Hamburg Turnpike, Wayne, NJ 07470

"Talk about poor customer service! It’s been 4 weeks and STILL no call from the owner, as requested. Well ~ there goes (what was) a loyal customer. ***PSA WARNING*** I was offered the monthly plan ($53) for unlimited washes. When I signed on, I noticed that this was a 3-month commitment and questioned, “this is for 3 months?” They simply answered, “yes”. I decided to give it a try. Since then, I had two major surgeries and lost my job. As I reviewed my credit card statements to gather my medical expenses for the year, I found that this became a revolving charge!! I went to speak with the owner today who wasn’t there but was essentially told ‘too bad you didn’t read all of the fine print on the back of the sign-up sheet; you won’t get a refund’. I have been using this establishment for at least 20 years!! I am waiting on a callback from the owner to see if any good will come of this so I can provide an update. It would be terrible if the happiness and satisfaction of a loyal customer doesn’t come first."

"Went and had my baby detailed. They did the best job. Has her looking brand new. This the only place I’ll let derail her."

"Pristine Auto Spa is my go-to carwash for a reason! Tony consistently goes above and beyond, ensuring top-notch quality. The owner's friendly demeanor adds to the exceptional experience. I trust them with all my cars, and they never disappoint. Highly recommended!"

"**UPDATED REVIEW**: Changed from 1 star to 4 stars. It looks like there was a mix up during the first time I went here. After posting the review the owner kindly offered to fix the first car wash and stated its possible there was a mix up when I first went there. We did ask someone when we were there the first time if the car wash was done and the employee said yes (but its possible they didn't know we chose a higher package). After returning to get it fixed, the car was rewashed and interior was detailed to what I was expecting. Changing to 4 stars considering the quality (minus one for the original employee not taking a look or asking questions the first time around since we had to go out of our way to return and get it fixed. It's not close to us.) If we're in the area, I would go back now that I know that they can provide quality service. ORIGINAL REVIEW: Paid for the platinum where the interior was supposed to be wiped down. It doesn't look like they did anything. Waste of $48 bucks. It's nothing better than a $15 car wash at another location. I'm going to have to redo it myself."

"My daughters first used car needed a little detail TLC. Was I in for a shock! Tony kept saying “I’ll take care of it we don’t mess around here” I been coming to Pristine for years for oil changes and car washes but never a full detail. Well I left my daughters first used car we just purchased her that is in good condition but needed to have exterior clay barred, compound and waxed. Interior was in need of shampoo rugs and seat steamed cleaned plus just normal inside detail. Tony went above and beyond. He did full engine detail, restored the headlights to almost brand new condition. But wait!!! There is more. The car had a few small scratches. I could not get the paint. He said “don’t worry I got you” He not only went to the Ford dealership and got the paint with his connections, he did all the scratch repairs and then completed the full exterior detail. Tony left the car looking like a brand new car. I was amazed because I never thought that the car could look so new. Tony is a professional and keeps to his word on what he promises and a detail magician to boot! Tony and Pristine Spa are the best around and very fair with reasonable and affordable pricing. I recommend Pristine Auto Spa and service center for all your auto needs. Tony my daughter is so happy with her new car. You really showed how you care about your customers . Thank you!"