Foot Locker,

159 East 86th Street, Manhattan, New York 10028

"I’ve come into this Foot Locker on 4 different occasions within 3 months. Each time I intended to purchase footwear and socks however the customer service is unfortunately poor as well as the cleanliness of the space. They oftentimes stack boxes at the front of store- assuming they’re receiving shipment but it’s always sloppily placed and in the way. The first time I came in, I was excited as I was new to the community and looking forward to seeing my local footlocker as I have great experiences at the Kids Footlocker on Fulton St/Nostrand Ave. I came in, said hello at least 3 times to only be stared at by every employee with no reply. It was a rainy day, no customers and I needed a pair of socks- they told me they didn’t have the pair of standard black Nike socks only for me to look and find it myself. A tall-athletic Hispanic looking gentleman who appears to be a manager rang me up and told me the “we don’t have it” but was also unresponsive when I politely said “thank you” at check out. Terrible customer service. In a world where e-commerce is king, I implore the employees to try a bit harder to give better service. I’d hate to see the store close due to low sales performance when there are folks who desire to spend money with good service."

"I never never go into stores to shop. Tonight I saw a sign on front of Foot Locker (SALE) so I went in. I was greeted by Harrison with a big smile and a Happy Monday greeting. I have never felt so welcome in a store. I bought a pair of Nike Sneakers and I am very happy with my purchase today. I will definitely return to this store and recommend Harrison at the store at 86 and Lexington."

"Great shoe store. Good quality and range. Worth checking out. Actually the prices are excellent for the quality that you get. Buying shoes in usa is much cheaper than any other big western country that I've been in."

"Walked was greeted nicely, help was quick and sharp found a hard to find item with no problem cool staff particularly Jose the manager from E86th Street in NYC NY.."