PacSun

"The management at this store is laughable. They refused to take back a defective pair of pants and accused me of causing the damage. I had the receipt just wanted to exchange for pants that didn’t have a broken zipper. Sounds simple to me but because I removed the tags before realizing the zipper was broken they wouldn’t let me exchange them. The acting manager and manager more than once insinuated that I must have broken the zipper. Will never ever buy anything ever from PacSun"

"They lost a lot of money from us today because they wouldn't allow my daughter to try clothes on. She tried the day before and was told no. Took her back because of course what she bought didn't fit. Thought maybe with all the people working today it wouldn't be an issue. Nope the girl said no again. Personally I think the clothes are over priced and don't hold up well, but my daughter likes their brand. While I'll still buy PacSun clothes, we will not return to this specific location again."

"Staff was nice. Store was clean. The mall is like a ghost town. A lot of the other stores are closed down or will be soon."

"Staff were all huddled at the register chatting & on their cell phones & when I approached with a question about their denim the girl responded with "ugh what", this store needs to just clean house & implement a new staff & quickly. Lost a large sale to Abercrombie :)"

"I stopped in today with my teenage niece, the young woman (Jessica) who was working seemed to be by herself but was able to manage the busy store on her own. She was very polite and made sure our purchases were discounted properly prior to us paying. We left the store extremely happy because we got a few great deals!"