Saks OFF 5TH

"Good store with ample selections. Did not like the items they put on sale or clearance where clearly defected items and still selling for $20+ Besides that the store is lovely."

"Don't ever buy online from them if you don't receive your order it takes up to 10days to investigate and decide if they give you your money back or not"

"Used to be my go-to for discounted sunglasses. Not anymore. They’re ALL LOCKED. If you’re a woman, you know we gotta find a pair that (1) goes with face shape, (2) looks good with hair up, (3) looks good with hair down, (4) just the right weight and height on the nose bridge, etc. Ngl I might try on 20 pairs before finding the right one. Now, there’s 1.5 people, including the cashier, working the entire floor. Am I supposed to hold an employee hostage for half hour asking them to unlock multiple shelves? Obviously not gona do that. Really sad. Not a lot of selection. I ended up getting cashmere pieces (hence 2 starts), but the shoes selection is abysmal. Clothes on clearance racks should just be burned with fire because it’d be embarrassed to even stuff it in the garbage: literal 6 inch holes, and stains all over. Who is in charge of that? Are you okay?"

"Kind of slow service. Return counter takes forever. I don't know if that was because of difficult customers or just slow employees. They were friendly though. I wasn't able to return my item, but that was likely my fault. Overall, maybe have more than 1 person working the return counter. That's it for my experience, it was minimal."

"I was impressed overall with the place. It was huge and to my delight had the clothing organized based on designer. It is much easier to find something here if it is something specific that you are looking for. I was very impressed with their shoe selection and left with a pair of Michael Kors flats and a pair of Steve Madden slip on sneakers. Nice! Very happy camper here."