BMW of Ramsey Service Collision Center

"Would highly recommend anyone who no longer qualifies for the manufacturer warranty. My 50k+ mileage 2015 4-series didn’t have heat and Ted Contoleon really went out of his way to make it as affordable as possible. Provided me with options and different ways I could go about the services my car required. Absolute superstar! Definitely bringing my car back in the future."

"I bought bmw for the first time and used the service center for the first time. I was surprised by the faster-than-expected service speed and quality, and the loaner car service was also excellent. It's a good thing not to go to the service center a lot, but I don't think I'll have to worry because I end up going there."

"Jason was amazing during the entire service on my BMW 740. He came outside in the freezing cold to perform an initial diagnostic on the rear passenger door. He was able to match the part numbers and replace everything under warranty. They also performed a courtesy walk around diagnostic of my vehicle with a 30 point inspection at no cost. The soft close mechanism was repaired with OEM parts exactly to factory specifications and I couldn’t be a happier customer. Bonus: They washed and vacuumed my car. Thank you Ramsey BMW."

"The courtesy and customer focus was excellent, Jason, my service advisor, had the right experience and communication skills promising a level of concern for me and my car that was backed up with action and effort in a difficult repair to my AC system. Jason went the extra mile, and then some to diagnose, advocate for factory support and deliver the correct repair action required. It happens this way because of the professional management team he works for and the company they belong to. Wonderful experience . BMW North America agreed to help us repair this very elusive multiple dealership multiple visit AC coolant leak this summer resulting in hot air blowing. Fortunately BMW, my Service Advisors and repair techs supported us! That’s why I buy BMW!"

"Upon arriving with a flat tire, Ted quickly took care of my car and even managed to perform an oil change while addressing the tire issue. I had an outstanding experience with the service provided by this dealership."