Latin Bites 349 U.S. 9, Manalapan Township, NJ 07726

"Went to Fire & Ice Festival in New Egypy Sun 2/4/24. Love cuban food, lived in South Beach & decided to treat myself for over priced food, I believed it would be very good due to amount of business compared to other food trucks there. They worked hard & were very busy. In one hr., I watched immense amounts of purchases!! They did VERY well in 60 min as my group were sitting on nearby bench. My group went to other food trucks & were very happy with their food & paid less. LB had long lines & CONSTANT sales. Great, I love supporting small businesses. HOWEVER, I waited over 25 min for ONE simple overpriced platter. People ordering large orders after me were receiving orders quickly. Finally I spoke up, & said, I think my order has been forgotten, waiting half hr. Older guy (owner?), without apology or explanation, disputed, saying, maybe 20 min but not half hr. NO accountability, no apology. 0 Customer service!! Finally receive platter, NOT WORTH $19.50, nor the wait! DRIED chicken & half filled platter of rice! 5 small very blackened Maduros. To the older, rude guy in truck that tried to tell me I didn't wait half hr, you could've/should've done better!! Also, he didn't take my order or cash, he had NO idea how long I waited. 7 friends did & offered to write reviews, too. They saw & sampled & KNOW I'm not exaggerating. Waste of my hard earned $19.50. Disappointing."

"Absolutely LOVE everything I’ve ordered. I’ve been a patron since they only had the truck, and they have stayed consistent with the quality of their food, the staff is super nice, and when I order for delivery it’s always the correct order and fresh. I’d give them 10 stars if I could!"