Café d'Avignon - Downtown Brooklyn 445 Albee Square West, Brooklyn, NY 11201

"Agree with other posts that service can be hit or miss. Sometimes it’s great and other times they don’t seem to care. Case in point, ordered the quiche to go and it was missing the salad. Called and they said the salad is “optional” because it’s “free”. Not sure how that makes sense…."

"Honestly, having a bakery in town is phenomenal. The coffee is pretty decent as well. The service is a hit or miss. Sometimes the staff can be friendly and efficient, but I've had so many bad experiences as well. I had a server refused to give me a small cold brew without ice because she said she would have to charge me for a medium size cold brew if she gave me one without ice. They for some reason always have an issue with their cashier system. A few weeks back, they asked us to pay cash only because their computer system was down.. so we got our cash and came back to buy $45 dollars worth of pastries.. then they refused to take our $100 bill and made us go to Trader Joes to break our bill into $20s because they did not want to break our $100. This would've been fine if they had just told us initially so we didn't have to make two trips to get cash. Today, I used apple pay to pay for a 10 dollar sandwich and the cashier system was slow. I got a notification that the payment went through on my credit card, but the cashier was insistent that it did not process,.. so I waited for the machine to process my payment. While the machine was processing, she went ahead and reset the computer system. I told there that I received a notification on my Apple Pay that the payment went through. She told me I should check my credit card app because Apple Pay wasn't accurate, so I checked my credit card app and I showed her that my payment went through. She proceeds to yell at me that I need to pay again, claiming now that my credit card app was not accurate. I told her that I did not want to be double charged for a sandwich and she says that if I do get double charged, that I should just call the bank and dispute it. At this point, I was tired of this employee unapologetically yelling at me over a sandwich and was also really annoyed for being asked to spend so much of my time & effort in trying to buy one, so I just left without anything. Please have your machine fixed or have better customer service."

"First impression are good, that staff is helpful and work quickly. I got chocolate croissant and small regular coffee it was good."

"9.30.17 - always freshly baked, wide variety of baked goods, and They have cold brew on tap! ***initial review*** Hands down one of the best bakeries in NYC. I used to go to the location in Essex Street Market to get their Cranberry Walnut Bread and 7 Grain Bread every weekend and now it's in Brooklyn - unreal! The staff seems very welcoming and playful. Dekalb Market Hall is starting out strong!"