Taco Bell 2825 John F. Kennedy Boulevard, Jersey City, NJ 07306

"Would give them less than one star. The staff is really rude, worst customer service ever received at a taco bell location. The guy who was a the counter was yelling when he messed up the delivery order and we had to pick it up. He tossed the order in trash and we had to spend more money to order food again. PLEASE DO NOT GO TO THIS LOCATION!"

"Had ordered delivery from taco bell and the delivery guy didn’t get more than half of the order. Went back to store and they had the other order with them. It was cold and they didn’t offer to remake it and the guy started yelling. Really bad customer service and experience. He said you can just talk to customer service and ask for refund. DO NOT RECOMMEND GOING TO THIS LOCATION EVER."

"This Taco Bell doesn't have very good rating due to mostly wrong or messed up order and waiting time. I ordered only nacho fries and bean burrito, and I waited for about 25 minutes for it. I didn't know it would take that long. I had to go to another store which was closing at 8 and was 15 minutes away from the Taco Bell, but had to miss it. Waiting time is bad here, but that's because they are really busy not only with walk-ins like I was, but lots of mobile orders and delivery services orders. That's why I was patient. My point for this review is that the employees are not slow, they carefully read each order (I was observing due to my wait time), they manage to talk to customers, answer questions, take orders and prepare them. Some words about the store. It's beautiful inside. There are lots of artistic pictures on the walls, sitting chairs and tables are nice (I attached some photos). Good amount of tables. There is a bathroom for customers only. Can't comment on its sanitary condition, because didn't go there, but maybe should have since I had time. Very popular Taco Bell in very busy area. Open till late night."

"It’s the second time they mess up my order. Today, I ordered soft and crunchy tacos supreme. I paid for extra tomato but they didn’t put any. The funny thing is that they said “this is the order with extra tomato” when I picked it up. But when I got home, there wasn’t any. What are they thinking about? They didn’t even put sour cream. If you don’t have the ingredients, don’t fool us. Just say it and don’t charge us for something you will not have."