The Factory

"This location treats African American poorly and my friends and I have experienced it. When we first came in, they charged us to get in. It was said that they do not charge at the door. The receptionist was very nasty to us and they did not welcome us with open arms. At the end of the night, one of the security guards SNATCHED a hookah away from one of my girls as she had the hookah in HER MOUTH. That was very unprofessional and disrespectful. The cherry on top was that an employee took out a hammer and started to bang it on the bar table to aggressively kick us out. The next day my friend went in the restaurant to speak to the manager/owner, nothing was done, not even an explanation as to why such things happened."

"We always walked past the Factory and it looked very happening and finally on New Year's Eve we went in for some drinks. It had a lot of decorations and such a festive ambience. We tried some cocktails and beer and they were great but the best part was the hookah. We tried the mint flavour and it was amazing. We had to pay in cash for the hookah so make sure that you take some with you (they also have an ATM inside). Service was great and the restaurant is very spacious. Definitely visiting again!"

"Food is amazing. But how do you have 10 TV and you playing screensavers at 6pm. They’re basketball games on, college football and NFL games. One tv is playing the game out of 10. I asked for them to change the channel and they never did. Whatever you do, do not come here to watch football. Got me watching Asian Food Network."

"I had to make a time-sensitive delivery to a building across the street requiring the loading dock, which was clearly designated as no parking and illegally blocked by a Lexus belonging to one of the patrons. The security staff announced the license plate without successfully locating the car's owner, and we were instructed to have the vehicle towed. After two calls to JCPD and an hour of standing out in the cold, parking enforcement arrived, and WITHIN SECONDS, the owner of the Lexus stumbled out of The Factory. The car owner & security staff were complicit in inconveniencing the neighbors and expected me to return another day or wait until The Factory closed for the night (neither of which were options b/c the rental truck was over $400 per day). As a neighborhood resident, I see illegal parking and blocked fire hydrants regularly without concern for enforcement. It would be great if The Factory and its patrons respected the neighbors and neighborhood, but they have yet to. In the meantime, drunk drivers are the only notable contribution The Factory makes to the Jersey City community."

"This review is long overdue. My fiance and I ate at the Factory about 3 weeks ago, we had the best experience The food and drinks were absolutely delicious our waitress Denise was great she really took care of us so we are on our way back today. I Definitely recommend this place"