The Home Depot

"Went to purchase plants for the winter months. Large selection. Large selection of succulents and tropicals. Always enjoy plant shopping there. Love Home Depot."

"Someone stole my credit card information and eMail address and purchased a washer at the Union store. I sat for over an hour trying to reach customer service. Crickets. So anyway a man named Horacio Saavedra picked up a washer that was charged to me. Fortunately I was able to contact my bank and cancel the transaction and card. Saavedra has the washer and Lowes is out of the money. Shame on Lowes"

"My experience with Home Depot in Union, NJ, has been extremely disappointing and frustrating. I purchased a product in-store with the understanding that it would be delivered within a week. However, a month has passed, and I am still without the product I paid for. The main issue is the complete lack of communication and consistency among the staff. I have made between 6 to 8 phone calls to the store, speaking with different staff members each time. Every single one assured me that the product was in stock but waiting for assembly. This continued for weeks, and I was patient, believing that my purchase was on its way. To my dismay, a manager finally informed me that not only was my product not in stock, but it would never be available. This revelation came after a month of empty promises and repeated false information from their own employees. This level of incompetence is inexcusable. Furthermore, while I waited for this product that would never arrive, Home Depot charged my credit card. After the manager's admission that the product was canceled, it took additional time and effort to get the charge reversed. The complete lack of transparency, poor communication, and false information provided by Home Depot in Union, NJ, has left me frustrated and dissatisfied with their service. I expected better from a company of their size and reputation. I would caution anyone considering making a purchase from this location to think twice and consider other options."

"So I forgot my glasses at home. Asked very politely if a worker could help me read what is on the box. I don't know what this world has come to but customer service is completely non-existent in today's world. Then these big companies wonder why people don't want to shop there but most of the time they have no choice and they're starting to do online shopping for everything that they need. Shame on you home Depot you are close to my home and convenient wise but I will take the trip and try another store to get better service."

"We ordered fridge online from Home Depot it was all damaged. So we went to store to get a new one and booked the pick up truck and got the one online to return back at the store and the lady at the checkout was shouting and saying look look she is back again with the fridge.we felt the staff were racist and the manager also don’t care. In this whole thing we suffered our mistake was we ordered online from HOME DEPOT Never going to this store again. ZERO STAR"