Chimney Sweep Energy Corporation 68 Shaw Road, Middletown, NY 10941

"They were very professional, knowledgeable and friendly."

"I would highly recommend this business for all fireplace/chimney needs. I purchased a new pellet stove and the saleswoman was patient, kind and friendly! She helped me make the best choice and didn’t try to oversell me anything! The install was amazing! You won’t find a better business. Like with all fireplace businesses, there obviously will be a wait, so try to plan a month ahead. A business with a wait time is a GOOD SIGN! It means they’re trusted by many! This is the only place to go, as far as I’m concerned."

"Went in for a glass replacement on my jotul, everyone is so friendly and helpful, they patiently guided me through finding the serial number on the stove for proper replacement info. The work is outstanding, quick turnaround time, went above and beyond by restoring the whole door to its original luster. I can’t thank you all enough, I am thoroughly enjoying some cozy fires in this brisk Fall weather. You’re the best!"

"….I’ve read all of the previous reviews and can’t say I disagree with both the positive and negative reviews as I can see from my experience both. I waited three weeks after the stove installation to write this: 1. We love the stove we decided on for our 1100 sq ft cabin- the Hearthstone Shelburne. 2. Installation was both professional, courteous, and quick… 2.5 hrs and they were gone. 3. Wish they were more hands on for the price they charged $7k… they don’t seem to realize that for someone buying a stove for the 1st time putting things in their contract that fall on your shoulder requires some hand holding. 4. Did not try to upsell me on any potential add on’s. 5. David Conrad MHS who does the installation is an independent 3rd party… I wrote a separate check to him…. Would have been nice if I was advised of this… 6. In the end I have no complaints with the stove…. Like with anything else, shop around, get word of mouth referrals and come to your own decision…"

"The people who own the business and work at the store are very nice. My complaint is that I purchased a Jotul gas fireplce in 2015 that has to be serviced almost every year. I don’t mind paying a yearly serivce fee but because they only have one technician you have to wait 6 – 8 weeks for an appointment. This has been their standard message since I purchased the unit. Its pretty scarey to think what will happen if that one technician was no longer working for the company. (I have reached out to other bussinesses, but they don’t service that brand.) Before you buy anything from Chimney Sweep I recommend you ask about their abilty to service whatever item you are thinking of purchasing."