Wendy's 1419 Williamson Road Northeast, Roanoke, VA 24012

"Wendy's is always a cool spot to get a fresh burger and to my surprise they also have tasty fries."

"The managers took care of me. We all make mistakes. But when you take care of it without no fussing is the thing for me. She is awesome . Thanks for making sure my food is right."

"Ordered 2 double stacker combos, no double stackers only extra fries. Looking at reviews, this is common. No one answers the phone and I can’t go back rn. Will go in tomorrow to resolve, of coarse no receipt was given. Will update. $15 for fries while we’re working and hungry is just ridiculous. How you miss the burger but add more fries by mistake? Who ate my burgers? Update: Returned for my missing double stackers, was called a liar then ignored until I left on my own."

"Went through the drive thru, had a little trouble with ordering my food, mostly because the car in front could have pulled up a few more feet, the lady taking my order couldn't hear me and it took a few times to get it right, but since I'm to lazy to walk my butt inside and order I get what I get. It was all good, crispy fries, hot chili and a drink. Food was good, would go there again."

"So I do go to Wendy’s pretty often due to my son loving it there. One day I forgot to place the Baconator on my order plain like I usually do. So I asked as soon as I go to the window if I could still change that. The worker there was talking about how I messed up and we can’t be wasting food to a co-worker in front of me. I was about ready to just say I’ll take the already made burger but didn’t get a chance to. She already told the cook to remake. So luckily for me, I love spicy food and I can handle spicy. But I also know when someone has tampered with the food. Someone put hot sauce on my re-made baconator. Although I love spicy, I thought that was a pretty petty thing to do. Considering I messed up my order once which I hardly if ever do. Not to mention the dozens of times I have ordered correctly and got the wrong order and indeed did not get a plain burger but was home already. I was going to call into complain but decided to just write a bad review. If I could rate this place negative for customer service, I would."