McDonald's,

8115 Plantation Rd, Roanoke, VA 24019, United States

"Someone should speak English. I went in to get two coffees, one with espresso. I felt I needed a translator. Coffee was good, that was it. They were not friendly and it was a difficult ordeal."

"Definitely pleased with this location. Call a day in advance to order 27 sandwiches and 27 fries for my staff and clients. They took the order fast and asked what time to have it ready. Showed up at said time next morning and they had everything hot, fresh and ready! Will definitely use them again for my office."

"Just pulled into parking lot to find a man standing by his grandson in front of the building urinating. 5 steps to front door. 5 more steps to a bathroom. What is wrong with people? It is one thing if it's an emergency, it's another if you are standing beside a restroom. Nasty! Bathrooms rarely have handsoap. What are the female employees washing their hands with? I refuse to eat where they don't wash their hands. End of story. If you scroll down to DC Roy's comment, the men aren't washing their hands either, so urine and feces are on the hands of the workers preparing your food. I said Your because I refuse to eat at nasty places."

"My experience felt negative when it felt like i was being shorted my change and the employee in drive thru was hoping i wouldn't notice. It felt off when he handed me my change back and he didnt say anything either, so when i grabbed my food and looked and noticed he only gave me a nickle with no dime. I assume he probably was out of dimes and the pressure of a drive thru clock and everything else as to why he did it. I don't know just tired of being shorted by business like macdonalds As for ten cents i wasn't gonna go back. I decided a review should be left. My experience went from positive to negative. I don't blame the worker but the company for making my experience bad. Pressure of a drive thru clock, and the expectation that you short the customer instead of the business on simple change. Im mentioning it not cause i want my money but the fact that it made me experience just so negative feeling being shorted instead of an opportunity to just discount the food to match the change that i would receive. That would have kept my experience positive"

"The touch screen order screen was interesting. Not sure if I like it yet. Men's bathroom was pretty clean, but the soap dispenser was empty. Our food was hot, my complaint is that 1. I hate it when they throw your burger together meaning the cheese is half on the burger and half over the side of your bun. 2. It looked like I got the bottom of the fry batch I had to many small pieces of fries. 3. My Dr. Pepper was flat. Update: 8/7/21 It says I was here 2 years ago. Nothing has changed this time I have pictures. I had a fish sandwich that was thrown together, and my wife said her chicken sandwich was thrown together, and it looked Line we got bottom fries again. At least the food was hot."