BioScrip Infusion Services

"They've been wonderful throughout this entire process. The pharmacist was on top of things. I'm glad I chose them."

"I had a medical situation that required me to be on infusion antibiotics. The hospital upon release had recommended a home health nurse, however, could not find one available, nor did I feel I needed a home health nurse. I thankfully was referred to Bioscrip. The nurses are specifically Lisa and Shannon were compassionate and understanding and great to work with. The pharmacist at the Roanoke facility Mark was also genuinely interested in my situation and overall health. I was treated with dignity respect and overall genuine concern from the staff here at Bioscrip. Some people may need the assistance of a home health nurse and some people may not. I strongly recommend this company if you're in need of the service they provide, and most likely a more cost-effective option than a traditional home health service. Thanks everyone at Bioscrip for making a positive difference in my health situation."

"The entire staff treated me like I was they’re only customer, I really appreciate how well I was treated"

"The people are lovely and the service is great."

"This company isn't even worth one star! I have been getting my Remicade from HomeChoice Partners in Roanoke for over 10 years. Bioscrip bought them out, they had a massive failure with their billing department (I have yet to pay a bill from 2015 due to them not being about to straighten out the charges). It is clear they suck at data management. No one can seem to help me with my billing issues. Not only that, but my mother, who is also a patient received a phone call today telling us that we are outside of their 1-hour radius and will no longer be a patient unless we come into the office (45 min. away) for the infusion. I'm sorry, but this is a HOME INFUSION company!! The worst part is they transferred my prescription WITHOUT my permission or even talking to me from my pharmacy to theirs and they told my mother to tell me instead of calling me themselves. I am well over the age of 18 and am my own patient! I REFUSE to do business with Bioscrip ever again if this is how they treat their customers! I have watched Bioscrip tear this company to pieces! STAY AWAY!!"