CarolinaEast Medical Center 2000 Neuse Boulevard, New Bern, NC 28560

"My doctor at Physicians East Greenville recommended I visit the NB ER as I potentially had a blood clot in my leg. He gave me instructions to have an ultrasound. Arrived at the ER at 2am.and left at 6am, never seeing a doctor the entire time we were in the room waiting. The nurse staff were courteous; however, this visit raises grave concern over lack of physician staff in the instance of experiencing a medical emergency.‼️"

"Absolutely by far the worst ER in the state. They leave patients in distress hooked up to IVs in waiting rooms and don’t check on them. The staff are contractors and couldn’t be less invested in the wellness of patients. They would rather hang out in the corridors gossiping about each other. I personally know of people who have died due to the low quality of care. I wouldn’t send my worst enemy there, it needs to live up to their fancy new equipment and fire everyone from the top down and re-staff with proficient employees. This ER is the worst joke ever played on this community. Run don’t walk to another county with a real hospital staff"

"I took my son to the ER at this hospital last night around 8. Don’t get out of there until 10 this morning. All the staff was rude. We sat out in the main lobby for 5 hours. They knew he was severely dehydrated and about to pass out, no one check on him or anything. Then we went into another room and had to ask the phlebotomist if he could get fluids for my son. Took and hour to get fluids for him. Stayed in that room for another 2 hours. Then they moved us to the back where we stayed the rest of the time. I had to ask them for Tylenol for his fever. The staff was rude back there also. Then they had the never to demand that he get a CAT scan of his chest. When my son refused they gave us a worse attitude. Its all about the money they can make, they don’t give two craps about people. I don’t see how this can be a five star hospital, it should be a negative 5 star hospital. The service is very slow and sloppy. If you go to this hospital be prepared to stay a LONG extended period of time."

"WOW! Just gave birth to my first baby on 11/13. The entire experience was FANTASTIC! From the delivery to post party recovery. All the staff are super sympathetic and caring. I learned so much about how to care for my baby in recovery and I didn’t feel clueless when I left the hospital as where to begin. The recovery rooms are really nice also, it felt like I was staying in a hotel room and the beds were comfy too. The nurses were respectful in letting me get rest as they knew I was really tired. Everyone was always super sweet and supportive. They were also really caring for my husband and his comfort. Would 100% recommend."

"My 89 year old father fell and needed emergency medical care for pneumonia. Efficient care and positive attitudes from every single professional provider. The lengths the doctors and nurses, techs, greeters, security, and phone management went to in order for my father to be well-cared for was extraordinary. I’m grateful to all of you wonderful people ❤️ God bless you all!"