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Inova Primary Care - Burke
6035 Burke Centre Parkway, Burke, Virginia, United States
About the Inova Primary Care - Burke
Inova Primary Care - Burke is a trusted medical institution located at 6035 Burke Centre Parkway in Burke, Virginia. Our dedicated team of doctors and healthcare professionals provide comprehensive primary care services to patients of all ages. We prioritize the health and well-being of our community, offering personalized treatment plans and preventive care to help our patients lead healthy and fulfilling lives. Visit us at Inova Primary Care - Burke for compassionate, quality healthcare you can trust.
6035 Burke Centre Pkwy # 120, Burke, VA 22015, United States
Opening hours of Inova Primary Care - Burke
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Inova Primary Care - Burke
"I’ve always had a great experience at this doctors office. The doctors are knowledgeable and genuinely want to help. What I don’t get is leaving a bad review based on the front desk and resulting in a bad impression which turns people away from good medical help. Please reconsider your review to reflect the doctors good work and not the office staff."
"Patience experience: excellent; doctors care for their patients well being Front desk experience: unsatisfactory 10/10 3PM I called the office front desk ("Krista") to obtain a verbal confirmation for three immunization records to inform my primary care physician and get updated with the proper shots before traveling this week. I've reached out several times in the past months (i.e., July, Aug. Sept. 2022) to receive my medical and immunization records when transferring to a new primary care provider and to prepare for traveling. After being put on hold for ~1.5 hour, I recalled the office to be informed by the front desk that a nurse will call me back with my records. Before I could confirm my phone number to reach me back, she hung up on me. I've been attending this medical practice for 6-8 years with my family and didn't come across issues like this. My feedback to the practice is to provide quality service for all patients including past patients."
"I had a wonderful experience here a couple of weeks ago. I am fairly new to the area, and the office was recommended to me by a coworker. The doctor and staff were all more than kind and helpful, and treated me as if i had been a patient for years. Glad I decided to follow up on the recommendation I received, and I will certainly recommend them as well!"
"I had horrible experience with this office receptions/administrative staff. Yes, front desk is the worst. They are very irresponsible, unprofessional and rude, full of liars. I was recommended by a friend to a specific doctor in this office the actual visit with this doctor was great except front desk made me wait 50 minutes. Next day I made a phone call regarding to a prescription and left voice message. 8 days passed no response and called back again what I heard was I have no information in their system yet as a patient, although fill out all paper work and paid the cop-pay prior to seeing the doctor. What a joke?! On the phone sounds like she was writing down my requests took the information and told me that will call me with updates in next business day. Waiting... Another 7 days passed no response called again spoke with a person she said her name is Shelly or Sherry, when I demand answers for my requests that I have made 7 days ago, her sounds like doing me a favor saying that there is no record what I have requested 7 days ago, told me that if I don't like this office I can go somewhere else. When I asked to speak with a manager to file a complaint she claims she is the manager and my complaint will go nowhere. I sent an email to my doctor with detail message received an email from the staff without name on it. He/she made false claim that several phone calls have been made results in busy signal each time attempt to reach me. You should not even bother to call them let alone go there and spend your and your insurance money as well."
"I must say I am qualified to evaluate healthcare given because I have been a nurse for 20 years in different settings and seen all the bad and good. Dr. Stewart Henochowicz is by far an excellent care giver. He listens understands and treats the whole person. He is empathetic, supportive and follows up in what is needed and delivers in a timely matter. He is never too busy to deliver the care that is needed. I always thank my friend who recommended me to him because she felt the same way I did. A. Flynn, RN"
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