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Quest Diagnostics Fredericksburg Care Way
1011 Care Way, Fredericksburg, Virginia, United States
About the Quest Diagnostics Fredericksburg Care Way
Quest Diagnostics Fredericksburg Care Way is a leading health institution located at 1011 Care Way in Fredericksburg, Virginia. They offer a wide range of diagnostic services and testing options to help patients and healthcare providers make informed decisions about their health. With state-of-the-art technology and a team of experienced professionals, Quest Diagnostics is dedicated to providing accurate and reliable results in a timely manner. Whether you need routine blood work, genetic testing, or specialized diagnostics, Quest Diagnostics Fredericksburg Care Way is committed to delivering high-quality care to its patients.
Photos of Quest Diagnostics Fredericksburg Care Way
1011 Care Way Suite 101, Fredericksburg, VA 22401, United States
Opening hours of Quest Diagnostics Fredericksburg Care Way
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Quest Diagnostics Fredericksburg Care Way
"Not a good experience - I was told one of my tests wasn't covered and would cost me $240. My husband got the same test at the same time from another phlebotomist across the hall no problem. He was told a different test wasn't covered so he didn't get it; insurance company assured it was covered. No one answers the phone here and there is no reception desk. Now we have to get new orders for the tests and go to a different lab. Not using this company again."
"I arrived 10 minutes before my appointment and two people arrived after me at my appointment time. Both got seen before me. I waited 8 minutes past my appointment time and left. There is no one to speak to when you get there. The automation doesn't seem to be working so well here as I was the only person checked in but somehow they can't take me at my scheduled time."
"The Department of Veterans Affairs sent me to this location today for blood and urine draws for a disabilty claim. The contractor who set up the appointment contacted me multiple times to ensure I would make the appointment. I arrived 35 minutes early for a 4 PM appointment. The electronic check in device told me I had no appointment, but that I should talk to the next representative who came out the door. Several times ladies came out, but they ignored me even if I waved at them. Finally, one came out at 4:10 and asked me what I wanted. I gave her the appointment letter from the contractor and she said it was not valid, that the contractor was not following the right procedure. She gave me a handout that outlined the proper way for me to get an appointment. She also told me they were now closed and couldn't do anything for me today. I was irritated that they ignored me and punished me over an argument with the contractor, but I came into the Army during the Vietnam War era, so I know there are those with little regard for Soldiers, some who are haters. I called the contractor who set up a 10 AM appointment at Quest Diagnostics Stafford office. I'll see how that goes before I notify the VA of this incident. One final note - these folks knew I was there to give urine, but didn't offer me a chance to drain my bladder when they turned me away. How can such uncaring, cold people be in this business?"
"I just left from an appointment here and wanted to write my thoughts down while they were still fresh. I booked an appointment online through the Quest website the day before for 11:20am. I received a text confirmation and then also a text that morning asking me to check in when I arrived. It allowed me to check in 10 minutes before my appointment time, which I did. I got into the waiting room at 11:10, and I'm now in my car by 11:25. There is a small waiting room with a TV and instructions on how to check in from the display, or if you have an appointment you can check in through the text message. There are no employees in the waiting room area, so you will not have a receptionist in this location. My technician was Katie and she was incredibly friendly and put my mind at ease. I'm not a fan of blood draws and I've had issues in the past with several so I'm always a little bit anxious. She was very kind and considerate and quick. I would definitely come back here if I'm in need of lab services."
"Thank you Quest Diagnostics for making me feel worse than when I walked in. I checked in this morning not knowing that there were no walk-ins on Saturdays, only for a woman to come out and use a harsh tone as if scolding me to tell me they could not see me, they do not take walks in, and I needed to schedule an appointment. I explained that I called multiple times on Thursday and Friday with no answer. She then just repeated herself in the same tone, no eye contact, and dismissed me. Even people in the waiting room were surprised how she sounded and behaved. I have never used Quest Diagnostics, had no idea how they worked. I would have just appreciated a better interaction as I'm coming in for labs due to some concerning physical issues, already feel horrible, that a kind tone would have been much appreciated. There were signs in the waiting room about treating "front line workers with respect" well your staff could have been better. Update: went to Any Lab Test Now and they saw me right away. Oh, on a Saturday! So polite and friendly!"
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