Food Lion

"I use their Food Lion To Go service. They shop so I don't have to. The shoppers are pretty good, and the app lets you pick your own substitutions. You can also gi e them notes/instructions for each item. I love it."

"Today solidified my decision to never shop at this store again. I always use food Lion to go. I in the past have had issues with the store and the to go service but out of desperation I gave it one more shot today. Absolutely no communication from shopper about replacements. Finally at the time that I had chosen I go into the app to see that my order is in fact ready. So I had to the store to pick it up. I follow all of the prompts to let the store know that I am there and I proceed to wait for 30 minutes. There to go associate brought out another order and I asked the young man if he knows anything about my order because I've been waiting. I was then told that I was nowhere in the system My name did not exist that I would need to go in and speak to customer service.. upon waiting the manager gets on the phone. Does not give me her name or her title just simply says hello. I'm a little confused at this moment cuz I don't even know who I'm speaking to because she would not tell me until then I asked am I speaking to the manager. I proceed to tell her my issue of trying to pick up an order that I'm being told does not exist in their system. She then proceeds to ask me if I'm 100% sure that I'm at the right store. I give her the store address which then she tells me she doesn't even know the store's address and starts fumbling around I guess looking for the store that she works at. At that very minute the associate just shows back up with a basket full of groceries. My grocery order somehow appeared which I was thankful for but I had to ask what the issue was because I was not freely given that information. The young man seems shocked by my question and really never gave me an answer. I have Mark this food Lion off my list for certain this time. Why offer a service of convenience when it's more inconvenient and I pay extra to be inconvenienced. You have to do better food Lion"

"I like this Food Lion. Nice spacing. disorganized shopping list, needs easy to read tags on the isles to know what you are looking for. Found everything I needed for meatloaf, now everyone is happy."

"Visit this. Food lion at least twice a month. Always well stocked"

"Well stocked, helpful staff. wish it had a broader selection, but that may be due to the overall Food Lyon philosophy. Parking is tight and drivers can be rude as you try to get in/out."