Holly J. Tracy, LPC

"My husband used Angelique Payne for a service and we absolutely love her and thought she would be a great fit for some counseling for my step son. After several calls back and forth with the girl Christina, we finally had dates narrowed down for filling out paperwork on one day and the appointment a week and a half later to accommodate my husband having to be there for a both of these appointments. We own our own businesses so trying to reschedule appointments of our own to accommodate was tricky on top of virtual school for our son and the volunteering we personally do but we made it happen with our own last minute schedule rearranging. The issue is that after the several phone calls last week with Christina, she called again today which is the day before were supposed to have the first appointment for filling out paperwork to ask about our insurance and then to inform us that our insurance would not allow our son to meet with Angelique however she could recommend someone else. My concern is that we are now several days out from our initial phone call and I’m unsure how that was not an important question to ask on the first or second phone call let alone the estimated sixth phone call back-and-forth. So be sure when you call to make an appointment you ask about your insurance personally. I will still recommend Angelique to any of my friends or family that could utilize her services based off of their insurance however I feel it was very unprofessional that after the several phone calls for the last few days back-and-forth with Christina, we just now found out that our insurance does not allow our son to see who we wanted to see and the only other person in that practice that does allow our insurance does not have any appointments available and it’s not excepting new clients at this time. We are now frustrated because my husband will have to try to find someone else that he feels would be a good fit for his son to talk to about his issues."

"My son saw Ms. Holly for 10 years for olay therapy. Phenomenal woman and practice. Highly recommend"