Carratt Apartments 1904 Jefferson Park Avenue, Charlottesville, VA 22903

"Do not waste your time living with this company. They were unprepared and surprised on move in date, despite THEIR lease clearing stating the date. Units are not always cleaned prior to move in, personally witnessed this twice. Once having to hire and outside company at own expense to clean prior to move in. A units in their various buildings may have bugs that the company refuses to properly treat. A outside exterminator, that cost $400, said there was nothing that could be done about the unit as the buildings infestation was so bad. Their maintenance response time is so slow that you are better off fixing things on your own. They hold security deposits well after 45 days which is illegal. Overall, you get what you pay for and their cheapest prices are exactly that. They are simply looking to take advantage of ignorant students."

"They towed my car while I lived in the complex, they wouldn't allow me to attend the walk through inspection when leaving (illegal) and held my safety deposit over 45 days after I moved out (illegal). After all this they charged me cleaning fees for the 20 year old carpet among other things."