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Brittany Commons Apartments
10122 Kensal Way, Spotsylvania Courthouse, Virginia, United States
About the Brittany Commons Apartments
Brittany Commons Apartments is a premier real estate agency located at 10122 Kensal Way in Spotsylvania Courthouse, Virginia. Our apartments offer a luxurious and comfortable living experience in a convenient location. With a variety of floor plans and amenities to choose from, Brittany Commons Apartments is the perfect place to call home. Our friendly and professional staff are dedicated to providing exceptional service to our residents. Experience the best in apartment living at Brittany Commons Apartments.
Photos of Brittany Commons Apartments
10122 Kensal Way, Spotsylvania Courthouse, VA 22553, United States
Opening hours of Brittany Commons Apartments
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
13:00 - 17:00
Reviews of Brittany Commons Apartments
"I have been playing the waiting game with my mailbox for over a month! I moved in December 22nd 2023, I called the leasing office maybe a week after I moved in to let them know my mailbox key did not work or fit at all in any mail box, i went back today to ask about the mailbox and they told me they would have to put a work order in. This is the second time? Why cant they just meet me at my mailbox so I can retrieve my mail? I have been without mail for over a month now and its upsetting because I keep getting notifications saying I have mail, but I cant get my mail!"
"Brittany in the leasing office is great! She’s very responsive and helpful. Billy the maintenance guy is also fantastic! He came on a Sunday to make sure our heat was working because it was so cold in my room and my sons and any other issues we had. The negative about the apt, it wasn’t clean when we moved in so did that myself, my intake for my heat had so much crap built up on it we could PEEL it off, the filter hadn’t been changed in so long, one of my appliances wasn’t plugged in, my dryer wasn’t drying, my washer smells like mold, and the windows need replaced in the sun room. When learning about my dryer not drying the only way it was fixed was finding maintenance personally and asking them to fix it (real bummer). I still love my apt and the grounds I think are well maintained. Just the apts needs to be flipped properly upon new residents moving in and overall more attentive. But the leasing experience was great because of Brittany!!"
"If no stars was an option I would rate this place just that. This company is full of lazy workers & thieves. You call and they leave you on hold for long periods of time only to not help you in the end. I've been waiting on a refund for three months & still haven't received it. Based on the reviews I wish I hadn't applied at all I'm thankful I dodged the bullet but still upset its taking them months to refund a deposit. Corporate is non existent just like the staff here. ABSOLUTELY THE WORSE COMPLEX IN HISTORY!"
"Would be a 2 star. But there are only 3 people who seemed willing to help. Ive lived here for a month and 3 days now. I had to do a lot of my own leg work to make sure all my papers were filled out/ check amount/ reaching out (the parts the leasing office is suppose to take care of) Had to visit the office several times because my first check never got deposited. The apartment I received was very poorly cleaned, the dish washer was filled with mold (they kept calling it mildew) and my dryer hasnt worked properly since moving in. The dish washer racks were cleaned by maintenance after being here for 2 weeks. That same day is when I had my dryer looked at and "fixed". they got it to work then the next day I went to put a load in. It didnt turn on. They came back out the following day and "fixed" it again. This time it turned on but it didnt tumble, like it was resisting to turn (very very light load, just a couple t shirts and shorts) I made another ticket letting them know its not working on 11/12/23. Also it has fully stopped working again. Today is 11/30/23 and I havent heard a word back. Im only upset because as a new person to the apartments, I wasnt taken care of with the issues they knew about at the start. If they just took care of everything and got me set up as intended. I wouldnt be bothering them/ making this review."
"My family and I absolutely love the staff, and our apartment. The staff has always been extremely accommodating especially Ms. Valerie(who helped us into our home) and Ms. Lynn, which are the main people we’ve dealt with. Everyone however in the office is absolutely amazing and they all feel like family! We recently met Ms. Ashley and she is a hoot! We have never felt more at home then we do here, and they are a huge part of that. 10/10 recommend Brittany Commons! Thank you Valerie, Lynn, Ashley, Stephanie, Brittany, Jen, and everyone else! You’re all amazing!"
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