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Extended Stay America - Washington, D.C. - Reston
12190 Sunset Hills Road, Reston, Virginia, United States
About the Extended Stay America - Washington, D.C. - Reston
Extended Stay America - Washington, D.C. - Reston is a comfortable and convenient lodging option located at 12190 Sunset Hills Road in Reston, Virginia. Perfect for both short-term and long-term stays, this hotel offers spacious rooms equipped with all the amenities needed for a comfortable stay. Guests can enjoy complimentary Wi-Fi, fully equipped kitchens, on-site laundry facilities, and a free grab-and-go breakfast. The hotel's location provides easy access to Washington, D.C. and the surrounding area, making it a great choice for business travelers and tourists alike. With friendly staff and affordable rates, Extended Stay America - Washington, D.C. - Reston is the ideal choice for your next visit to the area.
Photos of Extended Stay America - Washington, D.C. - Reston
12190 Sunset Hills Rd, Reston, VA 20190, United States
Reviews of Extended Stay America - Washington, D.C. - Reston
"I'm usually a fan of Extended Stay America thanks to their top-notch service. However, my experience at the Reston location was a letdown. I asked for two sets of bowls and cups but was told they only provide one. I ended up at Target to buy what I needed. This location felt sketchy, with unlit parking lots. Despite being in a non-smoking room, there was a strong smell of marijuana and cigarettes that intensified at night. The bathroom fan, which helped with the smell, sounded like a long explosion. The rooms appeared unclean, with a door that seemed to have been forced open, a broken latch, and unscrewed knobs. The bathroom was dirty, with dirt on the floors and mildew in the shower. The A/C unit had to be turned off due to a moldy smell. This location doesn't seem to uphold the usual standards of the chain."
"I wanted to express my sincere appreciation for the outstanding customer service of Nora I experienced during my recent stay at your hotel. From the moment I arrived, the staff went above and beyond to ensure that every aspect of my stay was enjoyable and comfortable. The attention to detail, friendliness, and efficiency of your team truly stood out."
"This place seems to do the best that they can with what they have. The staff is extremely friendly & helpful but unfortunately the atmosphere is a little scary. Would not recommend for any unseasoned travelers or families with young kids. My sheets had clearly not been changed by the long strands of black hair remaining under the covers, the room smelled as bad as the inside of an ashtray & the shower was terrifying BUT if you’re looking for somewhere to rest your head for one night it’s doable."
"Place is not as bad as some reviews but also not as good as others. Spent two night here and the crowd was a bit shady but it’s an extended stay so not surprising. Staff at front were fairly good- rooms were fine and have a small kitchenette, which is always convenient, however the beds, including pillows, were horrible! No hair dryer in room and they didn’t have one to give us when we asked, which was inconvenient. Location is good with lots close by (except a coffee shop!). Breakfast is underwhelming (prepackaged baked goods) and coffee at breakfast is bad. Still worth it for the price."
"The location is great - tucked away in a back corner of Reston and convenient to the toll road - and surrounded by some decent places to eat within an easy walk. Unfortunately, that's about all the good news. The place looks like they haven't spent a dollar on maintenance in about 10 years. Our room lacked a shower curtain. There were a few people staying there who appeared to be having difficulty controlling their intake of substances. Another guest told us there were cockroaches in his room. And I'm a guy, but would have concerns about staying at the place as a woman alone. Not only were a few of the guests a bit questionable, but it's also not a modern safety oriented design. There are dim corners and blind spots. I used to drive a truck years ago and have stayed in plenty of places that were not exactly top drawer, but this was hands down the worst place I've ever seen. I'd say "ever stayed in" but I didn't stay. I'd already paid, but we actually left, as did the guest with the cockroaches. You would be better off sleeping in your car."
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