BoatUS

"I would like to inform all current and prospective clients of BoatUS and/or Geico that I'm a victim of Hurricane Ian. In fact, my boat was kept at Legacy Harbor Marina in Fort Myers, Fl. That said, working with BoatUS/Geico claims department has been one of the worst experiences of my like. Terrible customer service, inattentive staff etc. They even charged me AFTER their adjuster declared my boat a total loss. Lastly, they refuse to pay me for personal effects insisting my sofa, wine refrigerator, Yeti cooler, ice maker, independent refrigerator, artwork, TV's, etc. were all part of the hull. Although I intend to sue them in small claims court I thought you should all be warned."

"Had to get a tow today on the water. Dispatch got us a tow boat fairly quickly. Capt Chuck Thomas was amazing. Got us hooked up after realizing the battery wouldn’t last and back to our marina quickly! Very pleasant to talk too as well. If you need a tow, I hope it’s Capt Chuck you get!"

"My boat insurance was due, May 31. I cancelled it, April 26, because I sold my boat. They wouldn't return my 1-month refund, because I paid last year on May 6. Does that make sense? Obviously they are a bunch of wieners."

"Normally supposed to feel safe with insurance backing you. Submitted a claim that was backed by a tow incident covered through them. 4 months later and they still haven’t reviewed any supportive documents , making excuses that the failures were due to bad parts when reality ran aground. After I had a civil conversation with a representative contradicting any supportive evidence they had to possibly deny the claim. Was told to hire a surveyor at my own expense. Considering cutting my losses which I thought to be protected. I don’t typically leave reviews , but a company like this doesn’t deserve to be in business."

"Boat Owners Association The U.S. is top notch. No one is looking after boaters rights and keeping an eye out for boaters like BoatUS. I do work for them as a contractor and that what makes me very knowledgeable about their operations and practices. I will always be a member."