Embroidery & Print House/Speciality Gift Shop 5501 Bennetts Pasture Road, Suffolk, VA 23435
About the Business
Embroidery & Print House/Speciality Gift Shop is a charming store located at 5501 Bennetts Pasture Road in Suffolk, Virginia. Our shop offers a wide selection of personalized embroidery and printing services, as well as unique and specialty gifts for any occasion. Whether you're looking for a custom embroidered shirt, a personalized mug, or a one-of-a-kind gift for a loved one, we have something for everyone. Our friendly staff is dedicated to providing exceptional customer service and helping you find the perfect item. Visit us today and discover the perfect gift at Embroidery & Print House/Speciality Gift Shop.
Photos
Location & Phone number
5501 Bennetts Pasture Rd suite h, Suffolk, VA 23435, United States
Hours open
Monday:
Closed
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 16:00
Sunday:
Closed
Reviews
"They have a decent selection on gift items, fabric, and sewing notions. I did not like seeing low-quality fabric that is available at Walmart being priced at the same prices as their Riley Blake and other designer quality fabric. I found a couple of bolts that are sold at Walmart for $5-6/yard being priced at $11-13/yard. So buyer beware, be sure you're looking at brands. This is not a good business practice."
"I was emailed a threatening email about my order which soiled my experience here. This was my second purchase. I took in some long sleeve shirts (in the summer) to add my business logo to. I was traveling in Q2 and Q3 for business. At the beginning of the quarter, I explained it over the phone that I would pick up my order when my traveling brought me back to Suffolk where my office is (not sure who it was that called and they said ok). My order was for only $96 even after I supplied my own 4 t-shirts. That was no problem. The empty threatening email I received if I did not pay for my order ASAP or I would be reported to the credit was wild. I explained that I would pay when I pick them up. I never had to pay before hand when I purchased before. (still not a problem, it was the random threat). The owner went back and fourth via email with threats instead of asking nicely or simply speaking to me like a human or fellow business owner. I explained that that's not how credit works and I should have been explained to pay when I dropped off the shirts if that was the policy. The owner was also critical because I don't have a brick and mortor business where she can just walk into my office. (I am glad I dont for that simple fact) I have 20+ years customer experience and client solution and I have never experienced this from a small business owner before. Pamela can keep the shirts and gift them to charity. I will not be back in. Then she had the nerve to leave a review on my google as if she used my services. Thanks Karen."
"Love this place. My mom and I took a sewing class today and had a great time. Pam and Hannah were kind, helpful, and encouraging. The fabric selection for our project was incredible. I definitely recommend this place to experienced and beginner seamstresses, like me."
"I think I’ve found one of my new favorite local shops! The owner is absolutely lovely and helped me design a monogram for a jacket, and the turnaround time was quicker than estimated— even in the midst of the holiday season. The prices are great and the atmosphere is so inviting. Can’t wait to return soon, thank you!!"
"This is a great little shop filled with plenty of charming and unique gifts and treasures, and they always have excellent and friendly customer service."
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