Motel Zuma

"Stayed 1 month in December. Staff was friendly and helpful, room was clean and no bugs. They even cooked dinner for everyone on Christmas Eve and Christmas day. Thanks to all the staff and management."

"Almost arriving didn't seem like there was no one that motel. My husband and I had reservations and was checking in and it went smooth. But there was a small issue with our room. So we was going to leave. However their would be a $97 cancelation. She stated if we wanted to leave she would wave it. So I ended speaking to my husband and he said ww could talk to her. That's when she provided us with a different room but even better. As we walking towards the room a woman let's her vicious fog out and the dog almost attacked me and my hubby.. Just 2 days ago that woman did it again. We reported to the front and all she kept saying is I will talk to them. Then in room 11 we had cold water in our shower. Room 110 which is the room my kids had their hot water was on point. The wifi wasn't working and we was told to go to breakfast area. We was their because it was my twins bday and they wanted to go to VA and have fun. Their was quite alot of s*** wrong. My husband and I agree this is not where we going to come back again. Ooh and There is no breakfast either. Not even bag ones and it was advertised. I spoke to her about it and she stated she would do breakfast the next day since I asked. I had told my kids and they were looking forward to it. But she fabricated and it wasn't nothing. My kids said their room smelled like cigarettes and old people. Since you on a budget and don't really care. This place is for you. Just be aware of the dog in the other building and no wifi and cold water in some of the showers. And etc."

"UNSAFE HOTEL/ DONT RISK YOUR LIFE. Please, please do not stay at this Motel. I understand you get what you pay for but this is the most unsafe motel we have ever stayed at. The room key that they provided, it’s a master key that can open all other guests rooms. We accidentally used my sons grandparents room key on our door and it opened it, we then went to test our theory that one key opens all doors, we use our key to open other door (cousins) and it opened it. After confronting Darlenne about this issue she refused to refund our stay there and did not do anything about it. We packed our things and left bc the doors wouldn’t lock and now knowing anyone could come in at night into our rooms, was too unsafe to stay there. Worse management attitude ever!"

"We had to stay here unexpectedly on a Saturday night. We walked in after 11pm and was able to get a room. The clerk David helped us and he was excellent! Not only was he very funny but he was extremely helpful. The room was beautiful! It looked like everything was brand new. The beds were very comfy and the ac was ice cold. They had breakfast available but we walked right next door to a.nive little pancake and waffle house. Overall this was a great experience. We have been to Williamsburg many times and have never even heard of this place. We will definitely be back for our next trip! Big Thanks to David for making us feel at home at your hotel!!"

"Rooms are clean and large, not to mention incredibly cheap, no frills but a great place to stay. Excellent, Excellent location near tons of unique stores and restaurants. Receptionist was friendly and pleasent even at 9pm when we checked in. Overall a great experience, will return if ever in the area again."