Bayview Physicians Group

"Unethical business. They should be ashamed for calling themselves healthcare providers. Their billing department says someone will call you back, they never do, they say the bill is resolved, then they send the same bill again 2 years later & send collections after you. Avoid at all costs."

"I was billed for a visit that did not take place. As a matter of fact, the doctor and I specifically spoke that absolutely nothing else needed to be discussed. However, I received a bill for both my annual exam and a follow up exam for "insomnia". This was pulled from a visit 15 months prior. There is no current insomnia, but apparently I will be charged for that for the rest of my life through this doctor's office. The office refuses to fix my medical record and will not delete this fraudulent charge. Everyone on the phone is very sympathetic, but absolutely nothing is being handled. I have been trying to get it rectified for 3 months now. They have offered to give me a 20% discount on an office visit that did not occur. How very kind of them. I will not be returning."

"Should not be surprised by the amount of negative reviews. I was denied a covid vaccine exemption by an undereducated MD who stated "all the doctors decided as a practice to not give exemptions" meanwhile I have a chronic condition that can cause clotting which was perfectly acceptable to not want to risk permanent damage. And now look at the information coming out. To make a decision not based on an individual but your business is disturbing. Have tried to switch my doctor with this clinic and they refuse. Now in extreme pain due to a some sort of muscle injury and need to find a respectable place. Than you so much Dr. BRAND"

"Terrible experience all the way around. Would never refill my prescription on time, would give me the run around over getting my prescription when it had been a week overdue, sent my account to collections before even sending out an itemized statement. DO NOT TRUST THIS PLACE!!"

"While the medical care has been good, the billing department is awful. I accidentally gave a wrong insurance card, did not receive a bill for over 6 months. Now they are saying they won't refile the claim since it has been over 90 days even though I have verified with my insurance company it will be covered if they resubmit it since it has been within a year. Speaking with different people in billing we we were told if we did a 3 way call with our insurance company, we could get it handled and when the insurance company told them to send the claim, they refused. They refused to even take the correct insurance information. It was after this, my husband got mad. Over all they were rude and did not even try to provide good customer service. Cannot speak to a manager in billing. Reached out the the office manager of the practice we visited, who seem surprised we were having such issues and is going to look into seeing how she can help us. Hopefully this will be resolved soon."