New Horizons Healthcare 5060 Valley View Boulevard Northwest, Roanoke, VA 24012

"Kayla Trevillian (Pcp) New Horizon at Valley View location was very unprofessional, she has an egoistic attitude and self- centered! She doesn't care about the patients. I told her what was wrong with me, regarding my chronic condition. She basically told me, there's nothing wrong with me and she didn't witness my asthma attack. I never felt so disrespected or insulted as a patient or a person before. She's very rude!!And she is more concerned about other things, rather than what I came to be seen for!!!"

"Please avoid this place. My three children were late and we're not seen because of it one chids appointment was at 930 got there at 945 all three were marked as no shows! They were very unprofessional and not helpful at all to be a Drs office. Not worth Medicaid's money.You would think a lady of her age would know that it takes a while to get three sick children ready?? And coming from Cave Springs would have some compassion her being a great grandmother and all??! Definitely not wasting my time here!!!!!!"

"Love the service. Wait time isn't crazy and the people really care about you. It's great. They treat my family great and take their jobs very serious. Wonderful experience."

"The absolute worst front office staff. I hate coming to this location. The normalcy shows in this place. The supervisor gets on the phone only encouraging their actions."

"Wendy was more then helpful! I’m terrified of getting my blood taken and needles but she made it super easy and painless, kept a conversation with me the entire time and made me feel better. 10/10 recommend her to take my blood everytime!"