AFC Urgent Care Roanoke 602 Brandon Avenue Southwest, Roanoke, VA 24015

"Great Service….I feel like I avoided 3 or 4 separate appointments with one stop. Wilton seemed very thorough, empathetic, and skilled in his approach. The urinalysis, X-ray, and ear cleaning were all done professionally and the results were prompt. 10/10 Thanks"

"I did not like the attitude of one of the receptionist. I knew there would be a wait, so why ask me to leave and come back. I just didn't understand. I am here now and I can already have the paperwork ready and as soon as you could add me then do it. I did not want to come in to a bigger wait. She was the nicestest to anyone that came through the door. I think she needs some training on how to talk to people. You get more with honey then vinegar."

"Made an appointment online and registered before I got there. Although, a more urgent walk-in can move your place in line they were still very quick to see me. Every staff member I encountered was polite and kind. I hope I don’t need to go to Urgent care again but, they will definitely be my first choice."

"I previously gave 5 stars because the PA I seen along with the personel were very good and the whole process was quick. The reason I changed to 3 stars is because I received a bill today for $15.00. I was charged that extra amount because I was a new patient even though I had paid my copay which was $35.00 at the time of visit, I have never heard of such a thing!"

"Awesome visit. Greeted by a very caring and concerned lady who was happy to assist in any way! Paperwork went quickly and I was immediately taken back to get triaged and into the the doc’s room. He was very thorough in his explanations and knew exactly what needed to happen. I came in tears and left smiling with almost instant relief, on my way to get the scripts filled. I was fortunate to come in around four o’clock right before their evening rush but I will certainly return if I ever need urgent care. The other urgent care I have always used blew me off and said I could come & ‘try’ tomorrow, they weren’t taking any more patients and still had 4 hours before closing. So wait 16 hours in pain and I should ‘try’ to get in to see someone tomorrow! That organization (on every corner) has gotten way too big to give personal service when it is really necessary. Thanks AFC, you have my future treatment if I ever need something else. I will certainly recommend you to all my friends. 5 Stars plus!"